Gostei do atendimento e da localização do hotel.

Gostei da vista para o mar.

A localização e café da manhã

O staff péssimo parecem que estão fazendo um favor em atender. Somente o rapaz do estacionamento o Jason foi solicito. O hotel está ficando velho fora dos padrões 5 estrelas que estou acostumada a frequentar.

Location

It is a rezidans not really a hotel all priorities beeing given to the rezidans owners, the room views has got nothing to so with the pictures beeing used on the advertisement unless you go for a suite that will cost you more than double price, some rooms were under construction and with the rezidans rooms you get only few options. They throw you in a room at nowhere that 80% of the view are buildings.

This is a go to with my wife. We were upgraded to an amazing suite and had an incredible time. Even had the kids come for a day

Nothing

Excellent staff and food and facility.

The safe in the room had to be replaced, but the staff was great about it

needs up dating , to stay at the top!!!

The Rooms need updating ….

everything was phenomenal

leaving

nothing

I am very dissapointed .The manager was terrible ,the stuff is unpleasant . I had trouble with my credit card but my stay was fully paid .We are talking about $23,000 paid . I lost my credit card and ask the bank for replacement .Meanwhile I was asking hotel to give me few days .They treated me like I am criminal .Very unpleasant .My room couches are ripped and the furniture does not look like 5 star hotel . Very sad ...I am traveling all over the work and stayed in St Regis many times . The ocean and beach was dirty ......time to pick up guys