Portofino has been our preferred destination for years. the resort is beautiful and the amenities are great.

we’ve never had a problem until this past weekend. we asked for a towel since we forgot to grab one from our room for our kids and a staff personnel was very rude and wouldn’t give us one.

amazing property! great location and amenities

dishwasher didn’t work well

Private

N/A

Very nice facility. Great location. Beautiful view. Definitely a do over.

Nothing

I like the property location

I have stayed there before and the building needs upkeep. There was water in the parking deck standing. The place needs a pressure wash or repainting. The washer and dryer were very loud. The coffee maker did not work in the room. The staff could not get us another coffee maker. The last time we stayed we had access to the bench cabinas and other amenities. This time we did not. Too pay as much as we paid and not have all resort amenities is problematic. I will not stay again unless things look better and amenities are included.

Everything is so organized and the staff is so nice and helpful!

We loved everything!!

Very clean, perfect location, great amenities, friendly and very helpful staff, excellent views from each room, We all love it!

Facility as a whole was perfect

Not enough lighting in unit

I liked that it’s a resort and I didn’t have to leave for anything!

They need to explain at check in that you need to unload on the bottom floor because where you park there are stairs so we had to push a loaded cart down the car ramp. Haha it worked out and we know now foe next time. Other than that, our stay was amazing.