Location

Overpriced, wont be back, room were small and bathroom was very poor design

Staff was friendly

Upgraded my room, but was told it was about an hour away from being clean. 3 1/2 hours later we got to check in total fail. Went to the beach and And asked the tenant for some towels and he pointed at an umbrella 60 yards away and said they’re over there if you want to go get one? Really wasn’t that his job. All the chairs were pulled by the main pool at 4:30 and they started hosing the place down when you really wanted to sit and enjoy the Jacuzzi and the view. Total fail. Even though I don’t drink I will admit the staff did leave a bottle of champagne with a value of $14 and a $150 credit against my bill as an apology but considering a five day stay was 14,000 in the room I was in it just wasn’t enough.

Very relaxing , And a very beautiful view from the main balcony ..

Our floor in the room looked like it had some dried up substance in a red color we would have though that housekeeping would have said something to maintenance .. we thought it was blood at first ..

It was such a beautiful property! The open-air lobby was so nice. We actually fell asleep on one of the couches waiting for our room (We got there early). The smells at this property just put you on island time immediately. We had a wonderful time at the luau. We decided to do it the day we arrived because we were already so comfortable! There was direct access to the beach, the food was amazing, and the staff was so helpful! We had all these plans to explore, but we were so comfortable at the resort that we didn't do quite as much as we had planned. We actually had a red-eye to catch on the last day, and we could only get a 12:00 PM Check out. The staff offered to keep our luggage for us, let us hang out at the resort, and let us know about the shower room on site so that we could have a shower before our flight. I would stay here every time!

Nothing! It was all great!

Cleanliness and quietness of the rooms, restaurants, and pool options

Public access to the property and the pools

Location

Cleanliness, lack of service at the pools, lack of house cleaning,

Pools, beach and breakfast all very nice. Staff was excellent!

The rooms were quite small and same with the bathroom. We had read this in similar reviews before we left. We did not spend much time in the room but for two people and luggage for a week they were on the small side.

great facilities, beautiful location, great staff.

prices are definitely high!