Staff accommodated my request for handicap accessible room as I have a broken foot. I did call ahead to request this room.

Sink in bathroom was a slow drain. I reported it at check out.

Convenient location close to town/ grocery store. Laundry room on site was a nice benefit as we were there for a baseball tournament. Spacious units.

Very outdated. Bathroom walls were literally falling apart and paint peeling off the walls. Walls are thin and you can hear full conversations that neighbors are having. Parking lot was ALWAYS full and not suitable for large SUVs. No housekeeping and you have to got to the front desk for towels etc (they won’t bring to you) and they leave a list of things for you to do before you leave… along with a tip envelope which I’m not sure what anyone would be tipping for! Front desk staff was totally unhelpful and had no personality and seemed annoyed when approaching the desk (deep in personal convos). We needed to extend our stay and they refused to help onsite. Directed me to booking.com, and when booking.com tried to call them they didn’t answer and never responded to the email request. We ended up moving to another hotel which was very inconvenient but ultimately a way better choice since this hotel has been incredibly accommodating!

Very quiet, well-appointed accommodations. Pleasant friendly staff.

Not a thing.

The location The kitchen and bathroom although dated. The staff were lovely

I used the pool daily. 5 days. Fifth day my entire body was covered in an itchy horrible rash lasted 2 weeks. Either too many chemicals in pool or wrong chemicals. The entire building smelled musty including my suite. I will never return not to mention my dermatologist bill.

even though it was shown to have a buffet breakfast included, there wasn't any breakfast, just coffee and tea

Rooms are nice with lots of space

The location is close to area amenities and fairly easy to get to. the room we stayed in was comfortable. a little bit of paint peeling in the bathroom but nothing major. A complete kitchen with dishes and all was a huge plus.

The staff wasn’t very helpful or friendly. one of the elevators was out of service and they didn’t tell us nor did they tell us where the other elevator would be found, we had to ask. The jets on the hot tub don’t work a majority of the games in the activity room are out of order and the pool is in disrepair. the floor material is crumbling. Friendly staff makes a HUGE difference. I didn’t feel welcome at all upon arrival. I was given a sheet of paper and told to fill it out front and back then given my room number and keys. Upon checkout I was only asked for my keys and was told I was all set, clearly no one at this resort cares how out stay went.

Don't book through any 3rd party sites. Tried communicating with lodge and they ignored every message. Called them directly(fyi the number on booking.com sends you to a hotel in florida) and they said they couldn't change anything and would let their manager know to look for my messages.. Never did! Never got back to a single message. Worst hotel experience and they shouldn't advertise there hotel on 3rd party sites unless they can communicate. The two different people I spoke did not have great customer service at all.