It was a lovely hotel, so clean and friendly staff

Location

Maid service was very noisy in the hallway when I was trying to sleep

All went well we had so much fun 😁 and we for sure coming back again

Primarily my1st night was good. The last couple of nights a guest wirh screaming parents and crying kids were there and it was chaos. They have a texting system in which i cried out about as my daughter and 2 other kids were with me. Even after explaining that my daughter had just had corrective scoliosis surgery and it would be a horror to pack again still nothing was done. We stayed in room 404. You could hear everything. They asked that I change my room and only refunded me $100 . Very unacceptable. I would not recommend here at all. I was treated unfairly.

I had to ask for towels each day, no soap no conditioner, shampoo were filled in the showers. When you called the front desk you waited for a representative only to receive horrible attitudes and indecent customer service.

Did not eat at the hotel. Room was beautiful although the plugs in the bedside lamp did NOT work.

Bad plugs in the bedside lamp.

The view was nice

It was lacking cleanliness. The room didn't even have basic soaps, they were empty bottles in the shower. The room had a weird smell.

The staff was great we can't wait to return great location from the beach to places to eat I have nothing to complain about, we will return

N/A

We got the breakfast package. Breakfast was cooked to order and very good. Each room has a balcony that looked out on the beach. The pool was heated and comfortably warm.

The bed was so high I had to use a chair to get on the bed. A swing-out mirror would be nice in the bathroom.