location

smoke smell

size of rooms and cleanliness.

staff was very friendly and as helpful as management would allow.

no pool or hottub, no wifi in the rooms, poor cell signal, floors and ceilings in disrepair, rooms could be cleaner, no coffee in rooms, no comfortable seating in rooms, housekeeping was hit and miss if they’d make up the room daily.

very accommodating for pets. very clean. nice location.

room could have used more than the one small table lamp. needed more hand towels an face cloths.

nothing

There is no wifi connection virtually, although it claims free wifi in the hotel. The room furniture is too old and some lights do not work.

Good location; 10 mins to Hoover Dam. ~30 mins to strip/airport. Staff was friendly. Ok budget option for those without allergies (dense smoke in common areas and dust in rooms).

We did not realize that the casino was situated centrally within the hotel - without any physical separation from the hotel lobby/entrance/elevators, cafe, and shop nor any means to filter out the smoke. Smoking is allowed in the casino and common areas; Smoke was dense and overwhelming throughout these areas and permeated into the elevators and hallways (health concern for those with allergies - ongoing cough and sinus issues after staying 1 night). Sheets, microwave, refrigerator, and bath areas appeared clean; Significant dust noted in room. Walls were very dirty in room -in need of cleaning or upgrade/paint. We requested adjoining rooms, which were not available. However, the hotel did situate the rooms on the same floor. No ice in room or on floor, but could request at desk. Friendly staff.

location, facilities and friendly staff

It’s near the Hoover damn

It’s not updated. Really old looking rooms. Looks like my grandmas house. Everything just needs to be updated form bathroom to bed to lamps.

The View

My bed had just a half sheet covering the mattress , nobody vacuums around the base of the floor

beautiful location and views

dated and dirty carpet, kind of expensive

The place is very dated, the carpet dirty... the Casino is just at the Lobby. This means a lot of people smoking. The rooms are non-smoking ones, which at least is good. This is not a place for family, but for Casino seekers.

It is really a one of a kind hotel. I never stayed in hotel like this. It is really cool that you have few different casionos and restaurants already in the lobby. It has a really nice sections in lobby where they keep you busy with information about surrounding nature and places to go and attractions to visit. There is a convenience store to shop for groceries, clothes and souvenirs. The rooms were huge!

Jeannie was amazing at check in. She was so helpful and courteous.

We got there around 10:30 due to a flight delay and most of the kitchens had closed.

Rooms tidy and spacious, staff friendly, all good

Hotel not reachable over the phone, always engached

Comfy bed, nice sheets and a hot shower!

Check in was a bit erratic

perfect location, great staff, very clean for a casino. And actually affordable!

The food was delicious at the cafe. One staff member was excellent and very nice, I believe her name was Tresa

Certain rude staff members

The size of the room and the comfort of the beds were good. Paid more for a view of the lake - nice view.

No coffee pots in the room. The door catches on the rug and stays open unless you make sure to shut it securely. The espresso machine in the downstairs area was broken. In short - no really good coffee in this hotel.

Nothing, the toilet overflow, the shower head flew off hit me in the head, the food at the restaurant was awful. The bed was uncomfortable.

Nothing, the toilet overflow the shower Head flew off and hit me in the head, bed was uncomfortable. Restaurant was awful.