The location was great for on and off the interstate. The accommodations was great. The bed was very comfortable.There were plenty of things to do around the area.

With the temperature being so warm, I was surprised to not be offered complementary bottles of water.

clean breakfast

no hot tub

elevator not working properly.

we booked specifically because it gave the option of having a crib in the room and then once we arrived, we were told there were no cribs at that location

Excellent location! Very friendly and helpful staff. carried my luggage to third floor due to elevator being out

It’s older but been redone. You can definitely see the old and I found hairs in the bathroom

I liked the location, Food, and the Manager.

I got there and they gave me the wrong room I reserved a executive king room with let out couch and when I got there they gave me a king bed with a chair in the room so i go and talk to the guy he told me that he could help me and that the room picture that are on booking.com is wrong and because I booked off of booking.com it's a third party company and they can't do anything for me..... So yes of course I got upset and I raised my voice but I asked to speak with the manager and the Manager took good care of me and my family he gave us the accommodations that we needed and was very polite unlike his workes they was rude.... and then we have to walk up flights of stairs the whole weekend because the elevators was put of order and the ice machine on out floor was out of order so we had to go to another floor and get ice......

only had coffee

Everything!!!!!...My room did not have a remote for the TV...When I called the front desk there was no answer as the phone was out of order!!!! When I confronted the person at the desk she gave me a remote and said she would reconnect the phone. When I used the remote to turn on the TV all I got was a scrambled inage...when I called the front desk, again I got no answer as the phone was still not working. Went down a second time and clerk sent a person to my room and he said the TV was not working because of the weather in the area and none of the TVs were working..(this was an outright lie as I spoke to several other guests and they were getting proper reception!!). I was moved to a 2ed room and had the same results. The elevator was under repair and I was told that had been a long standing issue. ...I was offered no compensation for these failures and at this point I just gave up and went to bed.. My rate for the room was $163 And some change and I most certainly was denied the comforts one would expect for that kind of money. I would have been willing to pay half of that because I DID stay the night; but no adjustment was offered. This particular facility besmerts the Holiday Inn's name and reputation and should be closed until all these issues are corrected. This was the worst experience I have ever had in my life!!!!. I can be reached by phone @ 248-979-4565 or by e-mail @ [email protected] .

Breakfast was great!

That the elevators weren’t working.

The room was clean. Staff friendly. Good area.

Did not like that the elevator was out and I had to walk up steps to the 3rd floor.

staff was friendly!

when we arrived the guy at the desk told me the elevators where down and we would have to use the stairs. looks like they have been down for a long time if you read the reviews. When we walked in our room there was stuff that had dropped from the ceiling it look like white paint or the popcorn from the ceiling had fallen. also it rained over night and our room leaked bad from the window onto our belongings that was beside the window. The breakfast was cold and the orange juice was hot. I will never stay here again even if’s it’s free.

breakfast

shower slide door was off track, second night housekeeper only put one wash cloth, 3 hand towel and two towel n room… my thing why giving one wash cloth..

that manager. the man he’s rude for no reason and tried to make it seem like we were the problem. we was just trying to check in and go about our night

the property is nice but the service is Terran’s they still your money after you’ve checked out and the they don’t won’t to refund you your money I don’t recommend anyone stay here and it not only happened to me twice but also another guest had the same problem

felt safe

elevator problems

comfortable and great location, the Night Shift receptionist he was very friendly.

the washer and dryer wasn’t working, the elevator was not working properly and the morning shit dude was not very polite

pretty good location

room smelled like cigarettes