The location was great! The staff + cleanliness of the hotel was outstanding. Would definitely stay here again!

The beds could be comfier

We liked the staff - everyone that we came across was very nice and helpful. We didn't bring our electric car but we were happy to see several EV charging stations.

The air conditioner/heater had a high-pitched noise that we asked if someone could look at. The noise was not able to be fixed but the service man did do as thorough a cleaning as he could with a vacuum cleaner. The filters and inside the front hadn't been cleaned maybe ever, and was dusty, dirty and very un-appealing. The room furnishings seemed kind of old. We didn't go to the beach due to the rainy weather.

Comodidad y la ubicación

Que no incluye desayuno, no hay ni siquiera café de cortesía y que no hacen la limpieza todos días en las habitaciones.

Did not have

Not enough variety

Good location, rooms had nice updates, a good value for St. Augustine.

NA

Easy, early check-in. Front desk staff very friendly, helpful and quick. Room very clean with ample supplies. Easy check-out also. Great location, East open parking.

Everything was excellent. No issues at all.

Everyone was so nice and helpful. We enjoyed the closeness to the beach , plenty of food choices close! Would stay again! Hotel was clean and rooms were nice size! Beds were great!

Nothing

No continental breakfast at the facility, the breakfast at the facility was too expensive, ie Starbucks. We went next door for the meal.

The staff wasn’t helpful during check in. No information was given regarding the facilities.

Location

Property was aging

Location. Excellent service

Close to the beach, friendly staff, parking for free. Ideal location to have a combination of beach and town visit

Air condition has been very loud, difficulties to sleep

Great location to the Beach and Concert Venue.

The Pool was a little cloudy and could have used some maintenance. Some tiles were missing and a Crack in the ceiling in room 117.

Big room, friendly staff

No patio or balcony No ice machine bottom floor

Location

No breakfast, overpriced, beds were uncomfortable.

clean, felt very safe in a unfamiliar area, comfortable bed

couldnt control the AC. only on or off. husband who is always hot was even cold, we had to put pillows near the unit to prevent it from blowing on us. would have been nice to adjust. wasnt going to complain or change rooms, arrived very late after driving for 14 hours.

The location

It doesn’t offer a free breakfast

The location and staff friendliness

The room was so disgustingly dirty

Rooms are enormous, pool/deck area is beautiful and relaxing, welcoming staff. Bathrooms are beautiful.

Later pool hours would be great, also more towels available.

Location, pool

Bistro can’t keep up with minimal demand of patrons super slow and way over priced

Too too expensive food and alcohol

The staff and the amenities were great. I would definitely stay there again. So close to all things fun in st. Augustine.

cleanliness and proximity to the beach

Overall, the property was great while pool area and towels could be updated/replaced.

I loved the way you were greeted at check in. And how quite it was in the room. Got good rest.

No microwave in the room. Had to go downstairs to warm food or pop popcorn.