The staff were very polite and helpful. The breakfast was wonderful and the amenities of the hotel were also wonderful.

The location was far from the university where we were visiting, but otherwise there were many food places nearby.

Seem like a good location and well decorated.

The hot water is so slow. Took 15 mins to get hot water to our room. The bed was super hard and lumpy. Black mold in the shower.

Quick courteous & professional check in, love the welcome message on TV when entering room, clean & spacious room with alot of electrical outlets( LOVED), and comfortable bed!

N/a

Location and apparent safety. Facilities updates. Some. Beds terrific breakfast service

Relationship and payment issues at front desk when we checked in. Not certain if Bookings or Hampton caused situation. My bank account received a full Ed of money yet our 2 nd room was rejected and drakes asked if I. Oils go ahead and pay for second room. The answer was. Firm no it took phone calls four adults an a desk clerk to finally solve the dilemma. Word to your desk clerks. Good that you didn’t just give a the room. BAD that you asked us to pay for it again. Say we will contact bookings com immediately and resolve it. I am sick of hotel clerks bitchingabout not contacting them directly. THE ONLY REASON WE KNEW YOU EXISTED WAS BECAUSE of such companies. I believe Bookings screwed up but I hate the onus of the mistake being shoved onto the customer

The carpet in the room was sticky like it hadn't been cleaned.

waffles and fruit

the floors were dirty - carpet in room made our feet look black. UGH! the MAIN ISSUE WAS POOL - WATER WAS SO CLOUDY AND GREEN LOOKING - DIDNT LOOK SAFE TO GET IN SO VERY DISAPPOINTING TO GRANDKIDS. YOU COULDNT SEE THE BOTTOM, SO IF A CHILD WAS UNDER WATER YOU COULDNT EVEN SEE THEM!!!!!!!!!!! NOT SAFE!!!!

Clean nice property. Room was nice and cool (in 100 degree weather). Liked the mini fridge and microwave.

Somewhat expensive. Water took awhile in shower to get hot.

Breakfast was great and so was the location!! Staff was very friendly and clean room.

The luggage carts were hard to find when we checked out, so had to make several trips to load up. Staff says people keep them in their rooms which should not be allowed.