I liked the location of the hotel

The beds were too high, we asked for a chair to put in the shower twice and was never brought, the food was horrible for the price, the pet area to relieve themselves was not kept up and was disgusting. Had to go elsewhere.

Rooms and casino

Rooms were very nice. Staff was very friendly and helpful.

very nice, didn’t receive a receipt though

2 people knocked on our door in the middle of the night

Upon arrival  i noticed my sheets and mattress cover were dirty  with hair and stains on them , I notified  the clerk at the desk,  He said  he would send house keeping up . I left for 3 hours to go eat and play the casino  came back to my room and nothing was changed . I went back to clerk and a different clerk said house keeping has left for the night but he can give me some sheets to put on the bed and proceeded  to bring me clean sheets for me to put them on.  I only stayed  a night and definitely felt uncomfortable   room id $250 + a night for me to have come up to a dirty room . I do not recommend  staying here .

Room excellent. Good in room coffee. Liked fridge. Parking. Good sound proofing.

Pillows could be better. Hard to find a cart. Microwave would be nice. There was a cubie but I prefer the one with the built-in Bluetooth speaker.

Convenient location. Friendly staff. Valet team was especially friendly & helpful.

There was no maid service; even though on website it said it would be daily. when I asked about it, I was told they were short staffed. 🤷🏻‍♀️

stayed 4days out of 5 never had housekeeping service. called twice no towels no toilet paper. first time in a hotel with such bad service

Desk clerks we're GREAT!!

location

safe was broke, was not told there is no housekeeping until after your 3rd night. No fresh towels and garbage can overflowing.

water pressure in shower

Breakfast was not included. We ate breakfast at the Dash on the casino level. Most of it was very good, except for the “Dash Breakfast”. Would not order it again. Our room was very nice and roomy. Casino was great.

We should have been told that there was no housekeeping for 3 days. Barn door for closet and bathroom was very hard to slide and our door out to the hallway had to be slammed to get it shut (Room 729).

don’t have breakfast

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