The property was clean. The room smelled fresh. Coffee and tea were available at all times in the lobby. The staff members at the front desk were attentive and pleasant. We felt safe lodging at this hotel; the surrounding area is great with gas stations, restaurants, and a huge mall.

The breakfast foods were a bit salty for my taste, especially the Western omelette and apple sausage patties. I reserved three rooms for a girls’ getaway and it was made under one reservation. The website says $250 for incidentals. I was under the impression that since the rooms were under one reservation that I would be charged for $250. I was charged $150 per room. I should have been informed prior to my visit. The hotel’s website states that there would be a complimentary 5-mile shuttle bus for guests. The desk clerk informed me that there used to be a shuttle before COVID-19. Incorrect information puts a bad taste in the mouths of those expecting whatever the site states.

The breakfast.

They have so many rules for the guest enjoy the pool.

Location great and breakfast included. Clean room and afternoon cookies.

Could not use the pool without a staff member supervising. Awkward. No spa/hot tub in pool area. Machines in gym broken. Strange odor in room musky/chemical smell. Bathroom sliding door did not close. Given the handicap accessible room (not needed) that had a sliding door without latch or lock to close. Had to use string tie to close for privacy.

nice staff, clean area and room, quite, comfy beds, great swimming pool and fitness room, always coffee and tea, good breakfast

one elevator didn't work

the breakfast food and time were great essentially for someone traveling with small children. the facility was always clean

there were two issues with water pressure. the first happened during a morning shower, the water just started midway and after a few minutes started again. very odd. the second was with the toilet. there was a point that the toilet tank didn’t not fill up which meant I couldn’t flush the toilet.

Location is good, this was second time i visited.

They have changed their procedures. If u are member than only you can have complimentary water in room, (if people are not from same country how can they expect them to be member), we asked for daily room service at time of checkin but 1st day no one came, next day we need to request, attitude for staff at counter is way to different. This was last stay for me at this property.

Cleanliness

Nothing

I liked the room and the location.

The shower took a while to figure out: It looked like the plumbing was installed by a 12 year old caveman. There was no pamphlet about local restaurants or delivery options!