Location, family environment

No internet

The description of this property was a total lie. “Cozy, quiet condo away from the busy life” “Views of the Eagle River from the patio.” The view out of the patio was the busy and noisy Highway 6. The neighbors are busy we were alone by a car alarm first thing in the morning from workers headed out to work, but yet we were suppose to be away from the “busy life..” The condo was cold when we arrived and took most of the night to even warm up. The condo was dirty, counters were brown with grime, switch plate covers and around door handles were dirty so COVID must be exempt here due to the lack of care for cleaning of high touch areas. The coffee maker was missing the brew cup for the filter. The master bathroom tub had a mildew riddled mat in the bottom of the tub. Every threshold had tack-strips that would poke your feet if you didn’t remember to step across them. The grill was so dirty and I maintained it started a large fire out of the grill, which after surviving a 3 alarm house fire in June of this year was not a welcome sight to see flames as high as the covered deck blazing out of the grill. Also there was NO FIRE EXTINGUISHER in or on the property anywhere. My husband burned his hand trying to get the fire out, because the grill was so dirty inside even after turning off the gas it continues to burn for another 5-7 minutes as we tried to keep it from starting the ect deck above us on fire. All we had was two little steaks to cook and it ended up a disaster. We have been full time caregivers since May of this year to my disabled grandmother and my grandfather who suffered a stroke in May, along with being business owners and parents so when you read the description of this place when you have a chance to take a break for the first time in months, it seems perfect. However it was extremely deceiving and I feel cheated not only out of Gina aces, but of out of the desperately needed rest, quiet and relaxing we needed.

The place was clean, the manager very helpful and responsive!