1.Great onsen facilities and environment very comfortable stay They keep the traditional property very well but still clean and tidy. Both public and private onsen have great mountain and river view. 2. Friendly and sweet staff They helped us to move the languages to our room and introduced the facilities 3. Delicious Japanese dinner and breakfast

nothing

Spacious and cozy place. Onsen was perfect, all in public and private zone.

Too hard to find the place. No english sign at all. Narrow and slippery road to the hotel.

The ryokan had a rustic air and was beautiful to walk around. The staff were very helpful and welcoming and we were assigned English speaking staff during our stay. We were offered mochi and tea when we arrived and there were snacks in our room. Yukatas, pyjamas, snow shoes, socks and slippers were provided. The 2 public river side baths were beautiful, and the genders for them are switches during the evening. Aside from the usual male and female baths, there were also 3 private bath rooms, each with an indoor and outdoor bath across from the ryokan. Dinner was a grand affair with a multicourse meal. It was a very relaxing experience and we felt well taken care of.

The futon were filled with something hard and are different from normal futon. It was a bit difficult to get used to, but we still slept well. The food were well made but the flavours may not be to everyone's liking. The baths also were generally cooler than I had expected or wanted. It was also difficult to access by public transport with only a 2 hourly bus through the area.