Good place and clean

Location is good, staff are helpful.

The room is a bit small.

Due to typhoon i had to cancel my previous resort booking and i accidentally made a mistake in booking Daiwa Roynet Hotel in Oromomachi where i aimed to book the one in Kenchomae. I could not speak Japanese. A staff named LIN was super helpful and kind to help with every tedious communication and made my change of accommodation possible! Great appreciation to her readiness in help even in busy check in and check out hours! The hotel room was very clean with a comfortable work desk and there is daily room cleaning service available .

Location super central. When you skip breakfeast you can get some lunch instead. Perfect friendliness as usual. Room with sufficient light and not noisy. The room was much bigger than what I had in Tokio.

Breakfeast was not really special. The lunch option (steak) more or less always the same. It means, the gastronomic part is not the strong part. But better than nothing right.

The equipments are clean and in order

I made a reservation with the option of changing the dates for free. When I tried to change the dates almost 3 weeks in advance, the hotel answered me one day before, saying that it wasn't possible to change (despite there was availability in those days 3 weeks before when I asked). I read the message late, and they already had made the payment. I am very disappointed l, and I am still waiting an explanation. I already contacted booking, and I am still waiting an answer.

I made a reservation with the option of changing the dates for free. When I tried to change the dates almost 3 weeks in advance, the hotel answered me one day before, saying that it wasn't possible to change (despite there was availability in those days 3 weeks before when I asked). I read the message late, and they already had made the payment. I am very disappointed l, and I am still waiting an explanation. I already contacted booking, and I am still waiting an answer.

The new Aux building rooms were great, large rooms, large bathrooms, rain shower heads asking with large tub and regular shower head

I think the beds were a little hard

This was a very good and conveniently located hotel. A short walk one way takes you to the monorail and in the other direction is the main tourist strip with shopping and restaurants. Perfect! The staff were efficient and helpful. The room was a little larger than most Japanese hotels, which was a pleasant surprise.