The staff at the front desk is very friendly. Breakfast was traditional from the region, but it would be even better if they would keep the warm dishes warm. The eggs were cold already.

The cleaning is a huge problem in this hotel. The room had a terrible wastewater smell, hard to shake. NO dark shades/curtains in the window, so we would wake up at 06:00 am just because of the light getting in. Spider nets over the bed, some weird dark fungus on the walls, and the shower was full of Kalk and needs to be fixed on the wall, it was falling apart. It also happened that the cleaning lady got inside the room without knocking on the door around 08:30 in the morning and saw my partner naked and still wanted to get in the room for cleaning! Absurd! Totally no-go! This should not happen at all!!! The front desk and breakfast staff are very friendly, but the room definitely needs better cleaning. The swimming pool area is nice and quiet but if look at the roof, lots of fungus all over the walls, and the corners of the swimming pool are a little dark from another type of fungus.

Location and room and bath were nice

I wish the pool had a hot tub

Great location. Apartment was nice and the reception stars were nice. Good gym/pool facilities.

I have stayed here lots of times through work so can compare over the years. customer focus has suffered. Our room wasn’t serviced after the 1st night worth a cursory tidy after up the 2nd and only towels replaced after 3rd with no attempt to clean around or tidy. One hand towel between 2 and the towels must be years old. Very poor, thin and stiff. You have to ask for air for to be switched on and it was switched off on the bedroom again after the first night with no explanation or discussion. Breakfast ok but often ran out of things and not always someone around to ask for replacements and no explanation that you could actually ask for something else. Offered an omelette on the last morning but nothing previous mornings. More attention to detail required.

bad was very nice. helpfull staff. parking facilities near bay, extra pay

Brilliant location, very close to the old town but not noisy, and where you're spoilt for choice of bars, cafes and restaurants. Good breakfast to start the day.

localisation, breakfast, design

lack of possibility paying in EUR for total stay (the team approved this possibility earlier but rejected it during check-out)

I loved the location, the comfort of the rooms, the breakfast - not a super sized biffet, but every single item they had was fantastic!!! The personnel was really kind as well

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Excellent central location. Pool, sauna and steam room were great. Ideal hotel for a weekend stay in a beautiful city.