awesome

Spacious and comfortable room for a family Reasonable food choice for breakfast Fast action rectifying issues related to the room - fixing malfunctioned air conditioning unit - transfer to a new room

none

Breakfast at Ames hotel was good,this hotel doesn't have its own restaurant

Distance to room from check in counter was far

Value for money

nothing..

Comfortable beds

TV in the room out of order. Technical staff couldn't rectify it and said it's an old TV. Management should change it.

Helpful staff, near the centre and easy to find restaurants. Big apartment and breakfast included. Got coway in the lobby.

Seperate iron room.

The location is not bad... Quiet place. Not far from most of the attractions in Melaka. Staffs are friendly. Especially the one who attended to us when we arrived at night, about 10.30pm or 11pm on 14 April 2023.

Had to ask for towel. 😅 The room cleanliness can be improved. Got lizard droppings behind the TV in the room A401.

Hotel and food

No

We arrived at a very late hours around 12 am feeling so tired and also kind a lost because the surrounding area was dark. Luckily the staff was really helpful and friendly. Very satisfied about that. Room is spacious and clean too.

However, the fridge seems to be broken. Its not cold at all. The tv also had some problem with wiring. The colour on the screen keeps changing.

Spacious room with pantry and dining table

For ironing need to go to specific room without aircond and fan, which is not comfortable Need to provide iron & ironing board in each room @ to be provided upon request

The facility is worth

They have changed the buffet breakfast and the variety has reduced with less quality

The room was huge. It was basically a new style of hotel, where the environment was mimicking a duplex apartment. You have 2 floors with 2 toilets and 2 types of bed each floor. 1st floor gives you either twin or double bed while the 2nd floor provides a double bed or a queen sized bed. As mentioned, 2 bathrooms really helped whilst there was also a living room and a working space for office work related where one can put a laptop. While I mentioned it was mimicking a duplex apartment, it did provide breakfast for 4 adults. The breakfast taste was brilliant and I feel the choice could have been a bit more. The coffee especially was fantastic! There is a franchise restaurant behind the check in lobby, an asam pedas restaurant and a convenient store located at the ground floor.

The floor of the room on the 1st floor was a bit dirty with rubbish from previous customers. The lift was quick to close their doors so take caution. The breakfast food choice was a bit limited but the taste made up for it. Whilst it is a creative way as a hotel with bigger space, the distance between the 2 bedrooms might work if you have teenage children or adults, but if you have small kids like us, it is better if the beds are within the same space