did not return the deposit of 6000 baht. please contact me

Lynn's service at the vip club was the best . The cleaner was very helpful to clean up our room and all the staff was great. Includes the fixing our ride and driver that was very helpful to take us to the road. The car was very comfortable. Sky bar is one of the best that i had. With great views. We will be again for sure .

Price

The location is ok. A little off the beaten track but good for shopping and spas. Easy to travel on baht busses to and from. 10 min walk to beach road and to Centre Point shopping center.

Staff doesn’t speak English very well. Accident involving old worn out hand towels cost me 30 USD fine at checkout. They said it should actually cost 60 but they gave me a 50% “discount” for towels that should have been discarded years ago. Some friendly receptionists some angry and bitter looking. Air conditioning sub standard and shower shifting radically between burning hot and freezing cold. Bathroom toilet very old not very representative of 5 star. Rooftop bar a tourist trap and no umbrellas. Beware of sunburn. Pool is a bit suspicious as there are sweaty oiled up people getting in and out without showering. Decor outdated. All in all ok for a couple of nights but avoid the overprice at high season and shop around. There are better values for the money in Pattaya.

Hotel was in a good location, just a short walk to the beach and right opposite a food market. The views from the pool area are absolutely spectacular. Especially the employee named ‘Ploy’ went above and beyond expectations. Absolute asset to the business.

Hotel insisted on a deposit which I felt was quite high. The food and drink prices at the hotel are also astronomical in comparison to a restaurant just outside. Some days water bottles were not replenished. Some days the rooms weren’t made until 4/5pm in the afternoon when you return from your adventures and want to freshen up. Internet is not the best connection. The air con gives out very wet and humid air.

almost everything.

No Sauna and Spa.

artist design. very convenient with street food in front of hotel. relatively quiet.

the food still good but quality was lower than during my first stay.

friendly and helpful staff

I booked double bed with sea view and originally got sea view with balcony but only 2 single beds pushed together, on saying no they found me a double bed but only part sea view and no balcony

comfortable room with all necessary equipment, Lounge access “my club”

windows could be cleaned from outside

I have stayed here many times and I do like the lay out of the property and design of rooms and breakfast is clean and good

the pool area is lovely but too small for the amount of people that want to lay by the pool and it’s too full

Nice views and good service

one of the biggest and famous hotels in Pattaya, expected a well designed room, bathroom isn’t good, during my stay it’s was hard to sleep due to all parties outside expected windows with noise cancellation, required deposit 💵 as kind of insurance, i’ve never faced something similar

Relaxed - Modern - Clean and well cared for by a genuine team that cares 👍

everything the pool on floor 27was the the best I’ve seen