It’s a jewel-like heritage property, a destination in itself. Eating on site is expensive but the food is good quality. Owners seem caring and hands-on, always a good sign. I liked the live music in the mornings and the beautiful pool. The gift shop is well stocked and prices are actually fair.

Cleaning staff needs a little more attention to detail - I didn’t get toilet paper for 1.5 days and the underside of taps etc were dirty. Towels looked grungy and had stains - yuck. I booked especially because I thought I could get a massage and the spa was closed. Guests should be informed of this before booking. There are other spas within walking distance - I would have liked to have that information when I enquired about the spa.

Breakfast

NA

Property was awesome and interior was fab

I like everything

We got a good package rate thru Booking.com, which included breakfast. Shahpura House has an awesome ambience in the lobby area as well as in the rooms and restaurant, good variety in breakfast buffet, a small clean swimming pool. A two day stay is not enough to check out some of the hotel features such as the rooftop restaurant, boutique, snooker room etc. Good location within the city, but a little away from tourist attractions such as Amer Fort and Nahargarh fort.

Nothing to complain about. Maybe visit again to enjoy all the facilities .

Second stay in less than a month and the hotel never fails to surprise me! A very well maintained heritage property which gives you a feel like royal palace. Loved every bit of my stay.

The Architecture n building,

Bad experience

Reception responsibilities very very poor .not given crevice at all. Not taken messages. Not passing messages to other departments. Not taking over any package to hand over to others .

Staff and food are sooo good. Most gorgeous thing are rooms. Soo comfortable It's a palace

They want to clean rooms every day

Excellent

The property The breakfast buffet

Lier staff

The design and decor of the property. A posh location, great ambience, polished staff and lot of things on your plate. A garden to walk, a terrace to savour meals, nice spread of drinks, (both alcoholic and non alcoholic). Very well taken care. You feel pampered. The hotel has a great heritage feel. You get lost inside. There are ample places for a selfie or a photo. The swimming pool is an added feature.

There could be better maintenance and housekeeping in terms of keeping a checklist of all items which are to be kept in guest rooms. An optional service of newspaper and morning tea or coffee which are not from room based kettle but from kitchen. The spa could open. There could be better choice of deserts.

The authentic nature of the hotel being a historic residence. The reception was also great in upgrading us to a room we thought we were getting when I identified to them the offer on-line did not match what we were initially given.

What we booked online and what we were initially given were two different things. Fortunately, when we talked to the front desk, we were upgraded to the room we thought we were getting. Although we enjoyed the food, there were very few options during breakfast or dinner that were not Indian. Suggest adding a few western/European options to the menu for those who might not enjoy the local flavor and spices.

The property is amazing. Food is awesome And staff is also friendly and warm. Theb rooftop dining area is amazing.