Almost everything

WiFi slow

Rooms have everything you need, are fairly large and convenient. The pools are large and offer enough space / loungers. Different dinner theme every evening. Great cocktails and quality spirits offered in all inclusive package.

It's a mass hotel, let's be honest about this. It you are looking for a 5-star (romantic) getaway, this isn't it. Also, the gym is tiny, the equipment there is old, and not well maintained. Access to the indoor pool and spa costs extra and is not worth the fee. The internet coverage is not great and at peak times quite slow.

Everything was close by. Restaurant, pool, reception, bar, etc. Nice pool for the small kids to play, with sliding, was a great plus for us too. A small playground and mini golf next to kids pool provided alternatives for kids entertainment. Also nice with the train to the beach.

There were plenty of things that disappointed, especially when this is supposedly a 5 star reaort. Will put a short list: 1. The service at the buffet restaurant was not good. Almost always late to open (if it was opening at 12.30 for lunch, it would open 12.35 or 12.40). Even though people would be waiting at the door, everyone worked slow and ignored the waiting people. 2. Not really well clean. In 10 days stay the sheets on the sofa bed were not changes 3. The choice of food in the restaurant. Too little choices of vegetables, and not really great quality. 4. All inclusive, but for instance a simple dispenser of sodas was not available. If you wanted a drink during the day, even if a simple sofa, you would need to queue in the only outdoor bar. 5. Getting to the restaurant and missing cutlery to take food or having beer or sangria dispensers empty...being the first customer in. Then waiting 10 mins for issue to be fixed 6. Bad light in the room. Room was dark, definitely could have a review of the interior design/architecture when it comes to lighting.

Great choice of food. Plenty of entertainment

Very good food, staff, pool. Very friendy staf

Wifi is weak in the room

Almost everything but specifically: 1. Staff 2. Quality of food 3. Location

Only three minors: 1. The quantity of food was more than enough, but we would enjoy having more diversity in the lunch/dinner buffet 2. The fun team for the kids needs to be more proactive 3. The gym didn't have any cardio machines working.

the rooms were very clean and spacious.

the pools (apart from the children’s pool) we’re quite deep. you couldn’t socialise or have a drink etc in the pool, purely for swimming. the food that was available was nice, however nowhere near as much choice as any other all inclusive I have been too. there is also no snack bar near the pool which is handy especially is you have children.

The staff was polite and friendly and there were some nice entertainment possibilities for children.

For a 5 star hotel we were expecting better food. A refreshing is needed throughout the property. You see things which are not anymore in shape. Maintenance needs to be improved. There was very loud music till 11:00 pm every day making it difficult to put children to sleep before that hour.

Really friendly and helpful staff. Very nice location . Super place for family vacation with small children. Selection in buffet was very tasty and good . Frech baby soup and puree was nice suprise.

food and pools was amazing

not much, location was a little far out

a comida e o staff

as camas!

The location

Service and cleaness

everything was amazing. The food is 10/10 please ignore other critical reviews. Wide variety of choice. staff were amazing and very hospitable. Bed was big and comfortable. So much to do at the hotel- so many pools, activities and shows. Woke up from a nap and saw an owl flying around the lobby lol :)

the only con I would say is if you are travelling as friends, this is a very family orientated hotel. So the partying/nightlife isn't the best. Also cabs to excursions can be pretty pricey as the hotel is in its own place but the resort was good enough with plenty to do that we didn't feel the need to leave

The facilities were good and clean. Loads of different activities for kids and the food was good.

Not that we did not like, but the staff required a little bit more training. The majority was nice but did not seem to be trained to serve at a 5* hotel.

My son liked these 4 Swimming pool und afternoon Kids entertainment. The nice train takes us to the beautiful beach.

Dinner could be better. if more excited night Entertainment for adults will be good.

The pools and exterior spots are enjoyable and awesome for. families!

Nothing outstanding- the hotel is huge so normal maintenances is required.