A falta de informação a respeito da cobrança de 10% de taxa de serviço , aliada ao desrespeito da atendente Fabiana que quer impor a cobrança e ainda achar que está certa se nada me foi informado ficou pésimo para a acomodação que por sinal não tinha problemas . Pra mim que sou um viajante contumaz, uma infeliz estada por simples falta de informação e respeito de um colaborador, provavelmente espero , em um dia ruim !

Conforto

Travesseiro mto alto…

O atendimento dos colaboradores do hotel foi ótimo e a localização do hotel é muito boa.

A mesa na entrada do quarto estava manchada e com marcas de deterioração, o registro da água quente no chuveiro não estava funcionando adequadamente, a porta do guarda-roupas estava presa e o ar condicionado não funcionou corretamente.

The location is great, right at Curitiba city center. The staff was nice and helpful. My room was very nice and the bed was comfortable. Overall a good stay and I can recommend this hotel.

The breakfast was ok, but I expected more from this hotel.

Breakfast was excellent, breads, fruits, cakes! More than delicious! The staff is very lovely too

Nothing bad to say

stayed one night before my flight, comfy bed and very friendly and polite front desk staff.

the A/C didn't work.

big comfortable room

the swimming pool wasn’t available for majority of visit

Items already mentioned above

The window of the room opens on an internal air column, closed below and above: suffocating! Illumination could have been better, i.e. at the 2 sides of the bed and at desk.

The hotel is located right in the heart of Curitiba.

I only stayed for 1 night and had problems in connecting with the hotel Wi-Fi. A lots of miscommunication among hotel staff. All internal problems are discussing in front of the guest who is left in second plan while they are finding someone to blame for a mistake. terrible!

location

old furnitures and building

Amazing location and lovely staff

The air conditioning of my room was not working, also TV didn't work

The room had a nice view. It was clean and the staff is competent and friendly.

The bathroom is quite small and there was no butter at the breakfast table only margarine

breakfast was chaotic and crowded

I loved that the staff were very kind and helpful. The lobby was absolutely beautiful. The hotel was very quiet.

I didn’t like that the bathroom door was very old and cracked. The wooden floor tile had a crack that could pose a danger. The lamp didn’t have a lightbulb in it. The pillows are flat.