The staff let is use the dinning area at night to eat at. Breakfast was nice. Helpfull staff members

The cleaning could be quite a bit better. Room 34 the bathroom shelf above the sink is so dirty I felt uncomfortable using the sink. Look underneath the shelf is all yellow brown stained. Also the shower room the groud between the tiles could do with a very good clean.

Ideal for a stay with Leiden located family. The staff is always friendly and helpful. My 86 years old mother feels comfortabele here.

It was in a convenient place for our stay in the Netherlands, close enough to Leiden and close to the main motorway for our travela beyond. The brekfast waa nice. Parking was easy and convenient

It was one of the hottest weeks of the year and there is no air conditioning. There where not enough plugs to plug in 2 phones in the room.

well positioned

bit outdated

Friendly staff.

Overpriced.Rooms very small.Beds very basic.

good service and very kind staff, breakfast OK, the option to make oneself coffee for free is great. Thanks for the free drink as well!

The location far out and surrounding not so nice.

staff, cleanliness

Light was weak

The hallways smell terribly like urine and cigarette smoke. The shower is very dirty you can clearly see molds and mildew on the walls. The only ventilation is the window which the smoke from the smokers outside gets in the room. The staff are very rude, and unprofessional, and act as if they hate their jobs. I asked for hair dryer, they told me to go and buy one for myself from a store few streets away(if it was open in the evening!!!) There was FRESH BLOOD on the floor of my room, I noticed the stain later on my socks! I couldn't stand the smell and checked out after the second night, even though I had paid for 6 nights, and they did not refund me. They charge you same as a 4 stars hotel, but you barely experience 2 stars. I do not recommend it to anyone! The worst thing than the dirtiness was the rude and grumpy staff, as if you owe them something!

The room was dark and noisy. The bed is very soft, uncomfortable.

the breakfast

room wasn’t very clean

it is ok - room is fine- bathroom is a bit old- & a great FRee parking

the hotel smells of cigarettes No elevator

The service of the staff. And the bed. But the room is too simple compared to the price.

The price for the room is too high. No airco and nothing in the coolbox to drink. The room was rather hot. The bed itself was good.

The large free parking easy access. Relatively nice surroundings.comfortable beds.fridge in the room.and coffee machine.

Wifi was a little bit poor, the hotel is worth for rennovation little choice of tv channels no shower step out towel, the room is a little bit squeezed

Bed was very soft, not good for backpain.

We had a comfortable 3 nights stay ,we were visiting family nearby so it met our needs. The fridge was handy to keep drinks cold. We didnt eat there so can't comment on the food. We will probably stay here again when we next visit .

Rooms including furnishings could have done with an upgrade .