Friendliness of staff, sense of service - much appreciated

very friendly staff and amazing service! the shuttle bus to the ski lift was definitely a plus. rooms are big and spacious and the breakfast is a nice spread. you can also easily walk to the city if you want to go out for drinks or dinner.

Astonishing breakfast offer for any taste. A Wide range of natural and healthy nutrition products. Served with love and dedication for breakfast lovers.

not in the center but nice and clean rooms

very authentic

but dated but clean, staff were amazing

This hotel is where we would always want to stay when going back to Crans Montana....beyond the perfect comfort of our room in every way was the welcoming, patient, caring attitude of the staff that was unique and was an unexpected bonus to everything else. To put the 'icing on the cake', after staying in the lounge until 11 in the evening playing the piano, we had to leave at 6;30 before the breakfast was to be served at 7;00n in the morning. The staff was already downstairs and insisted that we come into the dining hall and filled our hands with fresh croissants, cheese , fruit and anything else we would consider taking on our way... this place is magical. It is complete....one of the most cherished experiences of our lives....Thank you for the kindness..

la Prairie was a ten for us...we had a double double room with a bathroom in between.....the children had a double bed as did we..It was a perfect space....there is only good to say about every aspect of this place...

Excellent breakfast quiet location spacious room and facilities Good shower

room needed a coat of paint and new carpet

Convenient quiet location amongst nature close to the resort center. Excellent welcoming and service.