Great food, friendly and helpful staff.

good location not far from the city center great breakfast really nice personal

the rooms were just avarege the plug in the bed did not work

Nice staff, tasty breakfast, good location- very close to the underground. Big room.

Very narrow gate to the parking lot.

-nothing

- 150 euro guarantee .. this is not announced on the booking and it should be (ps all the furniture in the room is not worth that much)... strange - breakfast .... the same every day ... not necessarily a problem - no mini fridge - the administrator and the son are a bit grumpy -the fridge in the lobby under lock and key.... they treat you from the beginning like potential thieves😂😂... timed to be able to serve you tea ♂️ 🤦 until 10 p.m.

Good location with public transport available near by. Breakfast was good and it was nice way to start the day. Staff were friendly and helpful. Room was cozy and clean. Would visit again!

There should be some kind of minifridge or minibar to keep drinks and snacks. We had to open the big window and keep our drinks on the outside windowsill to keep them cold. Another thing was the safe deposit box which didn't quite work in the room. Sometimes it accepted the code we set and sometimes there was endless amount of error messages which was strange.

clean, enough room, great wifi to work, amazing breakfast(perfectly cooked eggs, smoked salmon, best cheese versions, freshly baked variety of breads and good coffee) we miss it already! the shower is great, hot water right away with good pressure. location is perfect just 10 min metro ride from our place. staffs are great too, you can get good restaurants advice and they are very knowledgeable about touristic places, I ear dropped once in the lobby they explained very detailed. all in all it was way better than we expected. Good work Hotel Lucia, thanks for everything.

I was going to have a private call and couldn’t take anywhere as it was very personal. The reception would have taken an initiative and offer a place for half an hour. We asked for late checkout and first one person said it would be possible and advise us to ask on the day. however when we asked, the receptionist refused the request without even checking the availability. overall it was disappointing but as the hotel delivered what they were supposed to do,we still give 10 score.

the location is great

parking is a bit small

Clean room, clean bathroom, clean bed, comfortable bed, good public trabsport.

Staff was partly friendly partly unfriendly. Breakfast stuff was paricularly unfriendly, mean. No food for allergic peiople (lactose, gluten) and if you bring your own rice milk they make faces. Small building, small room. Feels a bit cheap. Private parking is open air locked parking space in the next street but the key must be left at the reception, you can't keep it with you. No microwave in the room, no fridge.

Nothing much but 8.2 rating it should be lower rating

No communication of staff they are very rude

everything went well. Great location to explore vienna.

Vienna is very expensive. This hotel was no exception!

Excellent room, superb breakfast

The Hotel is a bit far from city centre, but very conveniently located on the U3 metro, so getting to Stephansdom requires just few minutes travelling.

Great location with very friendly staff. We were treated to an amazing breakfast with a wide selection every morning and when we'd returned in the evening we found the room tidy with even the clothes we'd left on the bed folded.

Great location and the staff support. The receptionists were great! They really tried to address all issues and help.