Me encanta el hotel!! ya había venido antes pero cada vez que regreso algo nuevo me sorprende. Hoy necesitaba hacer early check in lo cual solicite desde el momento de hacer la reserva, y afortunadamente fue posible y pude entrar a mi habitación antes de las 3pm. En esta ocasión estoy usando la sala de juntas con Coffe break y desayuno para poder atender a mis invitados y todo ha estado fabuloso!! La conectividad es muy buena y el espacio también. En esta ocasión me percate que el hotel acaba de cambiar las amenidades de los baños en la habitación y están deliciosas y huelen super rico. La ubicación es muy buena, afuera caminando hay varios restaurantes muy buenos como La matera, el Cabana y alcalde. Tengo que regresar el viernes y sin duda aquí estaré, espero en esta ocasión tener tiempo de usar la alberca.

la vez pasada me recibieron con una bebida deliciosa y refrescante de maracuyá! en esta ocasión no fue así, supongo por la hora en que llegamos.

Great rooms and hotel design

Too noisy due to the bar under the hotel, staff was unhappy and rude, breakfast was “by order” and buffet only in the weekend

Geräumiges Zimmer, Austattung gut.

Während unseres Aufenthaltes gab es nur einmal ein Frühstücksbuffet. Sonst mussten wir immer alles einzeln bestellen. Es gab nur den Americano Kaffee aus dem Kanister (keinen Espresso) Die Zimmer sind in gutem Zustand, aber die Lüftung war unglaublich laut und klang nach eingerostetem Ventilator. Die Rahmen der Balibetten am Pool brechen auseinander - nicht ungefährlich.

Personal was very kind and always ready to help and solve my issues.

All was great but the gentleman that works at night at the reception desk has the personality of a doorknob. Never said hello unless spoken to. Said hello to other staffers in Spanish and they would not reply. Should be a bit friendlier for working in a luxury hotel. Guys upstairs on fifth floor were awesome!!!

Location was great for restaurants and what why we were there.

Room size was excellent but decor was dated and "tired". Room not as shown on the internet - needs to be redecorated. Did not eat breakfast here. We weren't sure when we checked in how long we would have to stay. As it turned out we needed to stay another 6 days. Would have stayed the extra 6 nights but they increased the rate even though we had been quoted a lower rate when we checked in in the event that we had to stay longer (and we did in the end). Glad we didn't stay. Found another hotel, considerably less expensive, breakfast included and more updated decor. Won't be back.

The room has almost everything in space, the pool was so relaxing with a great view, the breakfast was delicious, basically was like you have nearly the entire hotel for your partner and me, and the services view by staff was exceptional.

The only I don't like at all is they put food and drinks in your room, but it's not free, you should pay for them if you take any of them, Maybe you can use a vending machine instead of leaving them in the room food and drinks without any sense. Also, the Rib Eye was not good according to my likes.

everything especially the rooftop pool

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