Wenig, das Hotel ist in die Jahre gekommen. Brauch ein neues Konzept statt immer wieder neue Besitzer.

Unausgewogen, Frühstück mittelmäßig und warmes fast kalt, Speck so zäh, frisst kein Hund, schlechte Orga und Wegweiser, Spa Bereich nur mittlere Kategorie.Zimmer schlechte Beleuchtung, Bademäntel hart und unapetitlich, Teppichboden abgewohnt, Das Hotel über 20 Jahre alt,

wie immer einen Besuch im Jahr wert. Lage ist top besonders im Winter wenn es draußen Schnee liegt

mir war der Aussenpool diesmal etwas zu kalt, verstehe jedoch das in diesen Zeiten auch im Kempinski Energie gespart werden muss.

Das Kempinski hat die Erwartungen an ein 5-Sternehotel voll erfüllt. Das Personal sehr freundlich und professionell, das Frühstück lässt keine Wünsche offen und die Lage ist ein Traum. Das Restaurant PUR muss man unbedingt besucht haben. Wir kommen bestimmt wieder.

Es gibt nichts zu bemängeln.

Hervorragende Lage, tolles Frühstück, schöne Zimmer

Service in den Restaurants war sehr schlecht. Bestellungen vergessen, Wein nicht zum Essen serviert. Teile von Bestellungen nicht serviert. Entspricht in keiner Weise dem Anspruch eines 5 Sterne Hotels. Fitness Raum kleiner als der Wartebereich des Beautysalons, Gerätevielfalt unzureichend. Saune und Schwimmbad schließen bereits um 20 Uhr, wurde unfreundlich 5 vor 8 gebeten das Schwimmbad zu verlassen.

Dream

Parking price …

كل شيئ جميل

لا شيئ

Der Service und die Ausstattung im Hotel waren atemberaubend.

Konumu, kahvaltısı, spa, şömine köşesi

Havuz biraz soğuktu

Super nettes Personal, wirklich Hut ab. Zimmer sauber und mit allem ausgestattet. Frühstück zwar Buffet, aber hatte wirklich alles was man braucht

Wir fanden es, objektiv gesagt, überteuert. In einem 5 Sternehotel für einen Frühststück aufs Zimmer extra 38€ zu zahlen fanden wir doch bisschen zu viel…. Absolut ungeeignete Auswahl manche Teller für bestimmte Mahlzeiten ( entweder zu klein oder zu unangenehm tu schneiden) Ausserdem

A really wonderful hotel.We had a great time

I think they should add more hours to the opening hours of the spa.It is open only from 10-20.I have been in other spa hotels and the opening hours are much longer.7-22 is much logical.one can use the spa before breakfast and after coming back from different activities.We found ourselves rushing in to get to the spa before it closes!we only arrived half an hour before closing time!

The atmosphere and the staff were exceptional. The staff assured that all my needs were met at all times

Had me as Mr. instead of Ms. on my welcome letter. There were no openings for a massage.

Everything feels new, very stylish design, perfect location, amazing kamin bar, food and drinks were delicious, same as breakfast and as a bonus very friendly personal. Of course the room itself was wonderful.

Our trip ended too fast.

Everything was impecable. The hotel manager was very friendly and it’s impressive that he is also leading the team for outdoor activities. We’ll go back anytime.

The welcome and service by the valet team, particularly Fotios was outstanding. The room was nice and the breakfast was one of the best I have ever had. I loved that breakfast was available till 12 and 1 pm on Sundays.

A few issues. We had booked the terrace for dinner but an outdoor table was not available despite our request. We chose to eat from the bar menu on the lawn. It was disappointing and over priced. They seemed short of staff and the basics of bread and salt and pepper were not provided. The snitzel was good but priced the same as in the full service restaurant. There was not much service!! And along with the crying baby it wasn’t a meal to remember. We ate in the restaurant the following evening at a table outdoors on the terrace. It was very pleasant and we really enjoyed our meal . My only comments would be that the smoking of other patrons does spoil the dining experience and the overpriced house sparking water at €9 a bottle. The most expensive waterI have ever drunk. The gardens need attention as lots of weeds growing and many flower boxes filled with dead plants. It would have been lovely to see flower boxes filled with summer flowers like I saw throughout the town.

Staff and facilities excellent

N.a.

very clean and the service is a real 7 stars 👌🏻, the SPA, the Restaurant, the waiters, the Lady in red services ,everything was top notch

nothing. everything is spectacular

Absolutely beautiful hotel in a stunning location. The rooms with the view have a stunning view over to Berchtesgaden. Rooms are spacious, well-equipped and very clean and comfortable. Breakfast is probably the best going. Main restaurant is fantastic and snacks from the bar are very good. Staff incredibly helpful and friendly. The pool (indoor and outdoor) are lovely and the spa (no extra charge unlike some places we have visited) is very spacious, very clean and really well-equipped. Often some fantastic old and classic cars in the underground car park. Overall my wife’s favourite hotel - this was our third stay and we hope to visit again next year.

This is the one and only unbelievable experience. Unforgettable view from outdoor pool to Eagle's Nest, trees, mountains, and snow, and very kind helpful staff all around. This hotel is a definition what a 5* hotel should be. The way the staff treats guests is inimitable.. Great breakfast, and oh those welcome drink shots! Rooms are quiet, and have a shower and a bathtub too, nice designed. I loved the glas view from the bathtub. Everything is super clean. Room service is fast, and offers good food. Thank you to the callboy who realised i left my phone in the car and brought it up to our room. This also prooved to me, that everybody carws for our wellbeing. I definitely recommend this hotel to everybody looking for a 5* experience. HERVORRAGEND! Danke schön an Alle im Hotel Kempinski Berchtesgaden! You guys rock!

fab location and an architectural gem

the shower door design

Such a beautiful hotel surrounding mountains and beautiful view at our room terrace. it was our 2nd visit to this hotel. Kempinski staffs are all very well trained and very professional. Breakfast are wide selections and good. Even though we got tired of eating the same selections of breakfast for 4 days.

none

The location is amazing, no doubt. The staff was a mixed bag, from professional to snippy and uncalled for, The only person that truly stood out and changed our stay for the better was a waitress at breakfast, a true professional and beyond. We tipped her accordingly. //EDIT - 1 day after this review went live it seems I've missed a call from the Kempinski at 04.54 AM - That's either very early to call someone on the west coast or someone forgot that there is such a thing called time-zones.

We arrived quite late but were a bit hungry, so naturally (in a 5 star) we wanted to order room-service and used the menu that was provided via the in-room TV set, made our choice from the advertised night-menu and called room-service... Only to receive a snippy response from the person that answered that our choice _surely_ wasn't on the night-menu. Well, I took some pictures and a video proving that this was indeed on the advertised night-menu on the TV set and went to reception... To be told that oh, this seems to be wrong, here is the *actual* night-menu in paper form. Great, we ordered 2 Pasta dishes and the Club Sandwich, which arrived within 20 minutes... All fine. Until there was a hair in one of the pasta dishes (both seemed to be products out of microwave-able convenience meals from the supermarket, nothing you'd expect in a 5 Star that prides itself with a Michelin Star... Then the unexpected, most nauseating and disrupting happened: The turkey-breast in the Club-sandwich was RAW... Not a little undercooked but plain RAW. Never in my life have I been served RAW POULTRY !! I was dumbfounded, disgusted and called the room-service right away to take away the food, all of which was missing 2 forks of the non-hairy pasta dish... I've told the person that picked up the food to please make the manager aware of these things. There was NO follow-up that night... All we could tell was that they removed these 2 items off of the bill which was viewable on the above mentioned TV-set. I've also reported to Booking.com directly. The next day at check-out a small mention was made that they are sorry about the room-service "mishap"... In any other 5 Star establishment there would have been some attempt to rectify the situation and improve the stay for the guest, apparently the Kempinski is above this and can't afford to make nice with guests they've clearly upset and ruined the stay. Kempinski used to stand for something. No more.

the best hotel in world I really recommend for 2 nights to enjoy the great times.

nothing

We LOVED the location, amazing spot in the nature. the staff were nice and friendly. the facilities are clean and nice. if you want a posh and luxury stay, then this hotel is what you looking for.

nothing

All

Nothing

great view, great room, amazing breakfast

outstanding location , stunning views, tasteful modern design

the bar menu ( food ) could be improved