Everything was perfect! The stuff was super friendly and was always asking for feedback if we liked breakfast/dinner, etc. The Chedi mobile app was also great, it was possible to chat with reception any time and to book free activities which hotel was offering every day (boat trip, cooking class, etc)

The food at the beach club was average but in the main restaurants was really great

La posizione dell'hotel è splendida, vicina a ElGouna downtown (raggiungibile anche a piedi) e a diverse belle passeggiate. Ottima anche per fare escursioni nel deserto o di snorkeling. La nostra stanza dava direttamente sulla spiaggia e questo è impagabile. Il personale tutto estremamente gentile, attento e professionale, presente ma mai inopportuno o insistente; abbiamo fatto diversi massaggi alla spa dell'hotel e tutte le ragazze ( Elee e Marina soprattutto) sono veramente brave ed attente al benessere del cliente. Ottimi anche i prodotti da toilette in camera e gli oli usati x i massaggi. Colazione ottima, varia e curata. Abbiamo cenato diverse volte in hotel e ci siamo trovati bene. Purtroppo a causa del vento non siamo riusciti a provare il ristorante giapponese al rooftop.

A nostro avviso il bagno non era molto comodo: andrebbe valutata la possibilità di migliorare l'isolamento acustico della toilette per avere maggiore privacy. L'armadio è un po' piccolo e c'è poco spazio per le valigie. Non ci siamo informati sula possibilità di avere suites sulla spiaggia. Bellissimo invece il letto proprio vista mare. Comunque nulla che abbia neppure lontanamente guastato il nostro soggiorno

Super Lage

Nichts auszusetzen

Frühstück war ausgezeichnet, vor allem der Orangensaft. Die Lage des Hotels ist fantastisch, kurze Wege, übersichtlich, die Pools sehr angenehm warm, der Service am Strand unübertroffen

La qualità dei servizi e dei prodotti disponibili in struttura. Lo staff egregiamente qualificato. Complimenti a tutti e Grazie per il fantastico soggiorno 100/100

Nessuna nota negativa

The breakfast is very good

This hotel made me uncomfortable from the first minute. The staff is incompetent or clumsy at best. Several incidents show that the management of this hotel will ruin the future of this hotel. I’ll list some of the issues we faced: 1. Inside my laptop bag, I found someone’s else invoice (of another room from two or three days before I checked in). This indicates that someone was going through my luggage and left that invoice in my bag by mistake. This incident made me very uncomfortable!! 2. I mentioned this issue to the front desk person (Macarius), who tried to find unreasonable excuses for me finding this invoice in my bag. 3. I upgraded my room to a room with direct access to the beach. I was expecting this to be one of the quieter rooms. Unfortunately, for one whole day noisy innovation works with a power drill and a sanding machine were carried out few meters away and spoiled one of the two full days I spent in the The Chedi. 4. The staff in the Restaurant occasionally argued with each other at a very high voice while using inappropriate language. 5. The late checkin policy essentially wastes a whole day. It makes no sense to check at 3:30 pm when the sun sets around 5:30. 6. Other clumsy incidents include being hit in my forehead mistakenly by the iron bar of the beach umbrella when the beach boy was trying to set it up. After the late checkin our two electronic keys did not function. Probably they were not activated and the bell boy had to go back to the front desk to activate them. I checked out at 8:00 am and asked to speak to the manager of the Hotel but he was not available. I believe that most of the issues I have raised above are due to poor management. A hotel with such a potential deserves better management.

Fantastic staff, excellent room and size, breakfast buffet fantastic

The place is very nice and the staff is very, very good

A place for nightlife