Grate place to stay I have fun like ever and also the staff was generous. I want to came back again. I love it

i like everything

Waterpark was great for kids to play

The room was not ready for check in. Had to wait until 4:30

very big with lots of pools and good restaurants

far too expensive

Everything

Room w/ nice view Entertainment Food Service

Facilities good.

Fact that one bedroomed apartments for 3/4 did not include sofa beds and children aged 5 and 12 were expected to share small double bed with parents

Breakfast were not good at all. I never seen any hotel breakfast without cheese and slice of ham. Food tast was not so bad but the quality was not so good.

Most of staff who works at the Jpark were nice, but some staff at the front desk were horrible. Especially when we check in. I dont think they treat the customers with respect. I can feel that they just think the customer as stupid Korean who doesn't know how to speak English but will spend money. We stay at Jpark for 7 days. We found out there is another swimming pool behind building G right before we leave. It wasn't even on the map. We were so pissed off. Nobody told us about the swimming pool even when we check in. The weather was windy and cold for first 4 days stays at Jpark. If we knew there was warm water swimming pool it would be really great. It is so shame on Jpark.

fast room service many facilities

breakfast service chaotic

The staff was very friendly and professional. The spa was the highlight of the trip as far as adult things go. Our daughter (2yo) was having the time of her life at the pool and slides.

The facility is not properly maintained, the pools are all cracked and need to be repainted/sealed the Jay Park Island sign is basically gone from the top of the building which makes me think that it was put together unsafely. The pororo Park was disgusting my daughter didn't mind but the water play area had so much debris the entire kids indoor experience was very unsanitary. It was 28 USD for me to go with my daughter to Porroro Park and it was absolutely not worth it. A lot of the activities were either broken or poorly maintained. The check-in experience was horrible. I reserved our room with a king bed one month prior and it wasn't ready at our 3:00 p.m. check-in time they tried to "upgrade" us to a villa which seemed great but we were in that room for less than 5 minutes because it smelled and there was mold in the bathroom. We ended up getting the room that we actually paid for and finally checked in at about 4:20 p.m.. The food was terrible as far as good healthy selections go, an exception to this was the Chinese restaurant which we ate at twice, the Korean restaurant was also pretty good. Coral and the j lounge and the pool lounge restaurant all basically have the same menu and are very overpriced for what it is. I ordered tacos and my wife ordered caprese salad. The tacos were sloppy with most of it being different sauces with very little meat. The caprese salad seem to have had a pesto sauce on it that tasted like cut grass. Even when we ordered pancit, the flavor was there but the ingredients were not fresh. The bartenders were very slow and the entire staff seemed overwhelmed and not prepared for the amount of people that were there. They were, however, friendly and professional.

The restaurants had very nice food and the facilities also had something for everyone

The children loved the water slides and the playground. The food was amazing and affordable.

It was just disappointing that the kids club didn't allow us to leave our children to be supervised, despite quite a fee for the club.

the personnel was really helpful, respectful and friendly.

the waterpark could use a update or cleaning