No era una habitación para cama doble. La cama ocupaba toda la habitación y al bajar de la cama tropezaba con una columna que iba del piso al techo !!. De un lado de la cama estaba esa columna y del otro lado había un placard al que no podía abrirle la puerta porque no había espacio!. La cama estaba pegada al placard y a la columna esa...

La habitación debió tener una cama individual simple y sin columnas!!!!!!

La ubicación y relación calidad precio.

Por la mañana sobre las 8 de la mañana el personal de limpieza abrió la habitación nuestra y la de dos amigos más. En mi caso no le di más importancia porque pensé en un error normal, pero si abren la de 3 personas creo que algo ha fallado.Primero deberían llamar y asegurarse de que no hay nadie.

Nada, son MUY POCO PROFESIONALES Y SERIOS!! por no decir otra cosa....!me dejaron literalmente tirada en la calle. Por más que contacté con ellos por teléfono y con la ayuda del servicio de atención al cliente de Booking, no obtuvimos respuesta alguna. Y al día siguiente ni siquiera me han devuelto las llamadas. Indignante. NADA RECOMENDABLE. NO RESERVEIS AQUI!!

Nada, son MUY POCO PROFESIONALES Y SERIOS!! por no decir otra cosa....!me dejaron literalmente tirada en la calle. Por más que contacté con ellos por teléfono y con la ayuda del servicio de atención al cliente de Booking, no obtuvimos respuesta alguna. Y al día siguiente ni siquiera me han devuelto las llamadas. Indignante. NADA RECOMENDABLE. NO RESERVEIS AQUI!!

La limpieza, comodidad y calefacción. Ubicación.

Acceso regular para carro infantil en el portal,

Tranquilo, limpio, acogedor

Calor excesivo

todo nuevo y muy comodo

La cama era muy comoda

I did not use the breakfast; the location was ideal - direct access by one bus from the train station and close to the centre; the room was large and very clean. The bed was very comfortable. The room was well-lit. The staff were very friendly and despite not speaking English (I don't speak Spanish) were really very helpful.

There is no window in room 113. There is only one dummy window, which cannot be opened and through which no sunlight comes in during the day. I had to use the electric light all day. There was no table in the basic equipment of the room, but fortunately, the receptionist lent me a table for the duration of my stay.

La ubicación muy bien, muy cerca del centro. La habitación amplia y la cama muy cómoda.

Great value for money. Super clean.

Super clean and convenient. Very nice people at the reception. Very close to the Palacio de Congresos. There is no breakfast but it is very close to nice coffee shops.

Friendly welcome and nice lady let me leave my luggage after checkout. Clean and quiet. Comfy double bed. Big bathroom with lots of places to put things. Large, powerful shower. Good location. Nice pancake restaurant nearby and decent little bar next door. There is also a supermarket a couple of doors down.

Would have liked drawers in the main room and a desk / table wouldn't hurt. Appreciate the double bed took up most of the space. Paper cups rather than glasses. Signage could be a bit more obvious. Walk to bus station was about as far as I would want to do with luggage.

Really clean, small, quiet room with nice modern furniture and en-suite bathroom. Well situated.

The key for the street door didn't fit properly.

The hostel itself is generally ok. Unfortunately because of how we were treated I am forced to give such a low rating. At the beginning we booked 2 nights. Since our plans changed, we asked to extend our stay by one day via e-mail. Hostel without a problem extended our stay. Unfortunately, on the spot it turned out that there is no room for us on the additional day. Such things happen and we would not have a problem with it if not for the fact that the staff did not give a damn. They didn't offer us any help in looking for another accommodation (there were several events in the city that weekend and there was no more affordable accommodation available). We were also not offered any gratification in return for our mistake. We were informed that after two days we should leave the room and that was it. Such behavior is unacceptable. Finally, we were forced to book a hotel where one night cost as much as 4 nights in Hostel Monaco. Apart from that, here is additional information about the hostel + rooms are clean - rooms are very small - rooms are badly soundproofed and very loud cleaning from the morning wakes you up in a very unpleasant way - no service in English - which in my opinion is unacceptable running this type of place receiving guests from all over the world.

Fairly central location, quite easy walk to city centre. Lots of shops, bars and restaurants nearby.

Problem with payment (partly my fault, to be fair!). Otherwise no problems!

I liked the room, it was small but comfortable. The bathroom was clean, and that's really important.

It's summer. The room was very hot and there was no AC or fan that could be used for us to be comfortable with the temperature

The room was clean and comfortable

It is too far from train station and the TV was very small

I didn’t have internet and I was needing a lot