Excellent value and very helpful staff

Nothing

Location

Dirty bathroom Felt very judged by the Golfers,looked up and down as if we were beneath them!

Clean, comfortable room. We stayed in a family room so we have two rooms (one big double and one single) with a bathroom in the middle. Great and tasty English breakfast included in price. Plus, cereals, yoghurt, juice and fruits on the side. Friendly and helpful staff. Coffee/tea/milk/sugar in room with a kettle and jugs. Two pillows, one soft and one firm. Comfortable mattress. 1,5 km from a Skegness Pier and very close to the beach. Lovely view to the golf course.

Outside, just in the middle of two our rooms was a big tube/ventilation pipe, maybe something from boiler and it was very noisy all the time. 24h it was humming/buzzing like when boiler is working. We should ask for a different room as it was very disturbing and it kept waking us up. I can only assume that different side of the hotel would be perfect and peaceful. I would love to come back but will definitely ask for a different side of the hotel.

Comfy bed and soft sheets. Room service made the bed and topped up the tea whilst we are out which was nice. The room was airy and comfortable. Good value really.

Some of the fixtures in the room looked a little tired maybe, the lamps seemed to be wonky like they were broken though still lit up fine. Bath tub had some sticky marks left in it but it was nothing major and we cleaned it before having a bath ourselves. Lack of sockets next to the bed were slightly annoying but that's not to be helped. None of my issues would stop me going again.

The room was spacious and had a great view out on the golf course. Room was very clean, linen and towels were fresh. The toilet brush needs to be thrown away though. The shower was a little temperamental, going from freezing cold to very hot in a second. Could location to the beach literally 30 seconds from the hotel and about a 15 to 20 minute walk to Skegness. We did have breakfast which is well worth the add on when booking, and happily paid on the day. Would definitley stay here again.

The only thing I would mention is the window on the side to the bedroom is over looked by the balcony. I understand you can't move the window but suggest some frosted sheets over it for some privacy. This way you can keep the curtains open, as we had them shut all the time we were there.

Location and size of room.

The attitude of the staff. Made us feel like we were an inconvenience. Had to ask for our table to be wiped in the bar. Reception staff did not give eye contact and rushed through instructions/breakfast times whereabouts of room as though on an auto cue on fast forward. Not personable. Each time we walked through reception we were not acknowledged. They need to go to the south shore and have training from the Royal Hotel which was a totally different experience. Someone who looked like a builder let out an almighty loud belch as we were walking into the bar. He was behind the reception desk next to the receptionist! The bar food could have been better. Had burger with blue cheese and fries and slaw. Slaw was stale. Bun the burger was in was stale. Edible but not great. Reception asked if everything ok on departure said yes as did not want to make a scene as builder from outside work standing next to receptionist again behind the desk! Not a great experience.

Lovely views of the golf course

Couldn't get any spare pillows, plus breakfast was a little greasy as everything was fried

Th location is perfect for us 😊

Check in staff spoke at speed just rolling off the instructions with no real attention or care if we or others understood them all . Very robotic ! We asked if we could check in , fully understood when rooms weren’t ready for approx 20 mins , when I peeped round the corner around 5 mins later people were checking in . No effort had been made to let us know we could now begin . I asked immediately if we could and was told yes . Did not feel welcomed by reception . Just another person .

Meal very nice in bar

Check in at 3 but our room wasn't ready until 4 , but we were given a tea or coffee . Still not clean like it should have been. Access to hotel not too good if you are not good with steps .

it location in the middle to Skegness and  ingoldmells

the bathroom in need of a revamp but still clean

location friendly staff clean good bar and restaurant

we were in room 129 and one of rooms above had a noisy toilet fan. our room was sold as small double which was fine however the bed at one side is hard up against the wall with no space to get out.

Staff were amazing and went above and beyond as I was travelling with a 6 year old. Helped with ice to keep medicine cold on the way home and extra tea when needed.

A shame the room wasn't checked over night as we were on a 2 night stay so no beds made/ checked and no milks or tea bags replenished.

The location is great right on the beach front 10/15 minute walk along the beach path in to Skegness. Staff extremely friendly/helpful Family room had a separate bedroom. Breakfast good

Hotel starting to look tired ,in need of a refurb Food ok but would expect a little better quality for the price,but good breakfast.

the room was great with a gorgeous view the staff was excellent couldn’t be more helpful

Plenty of brfeakfast, feshly cooked. Staff were freindly and helpful.

Nothing

The position the room the food and the see service were all fantastic.

Wifi cloud dropped in and out.

evening meal

breakfast sausages burnt, rest of breakfast only warm, hotel is noisy most of time, have to ask at reception if you want room serviced, had to find cleaner to get more toiletries, quite a walk to get to town,

The food in the restaurant was excellent

loved how close it is to the beach

nothing it was very pleasant

Everything

always meet’s expectations

comfortable room and spacious

N/A

The views were good

I requested a quiet room as I suffer with migraines I got a room on first floor near the stairs door banged a child crying next door A room higher up out the way would of been better I got very little sleep And something was running most of the night The hotel was not full so I am sure they could of done

Service & facilities excellent

Nothing

Friendly staff. Comfy rooms. Excellent views from dining room. Plenty of parking. Close to sea. Bar was busy at lunchtime but everyone spoke to us.

Nothing not to like.

Location

Receptionist was rude

Good size room with sea view in the distance Bar person very friendly helpful and polite Very good breakfast. Nice Bar area to relax Food mainly good Location good although a few minor issues below, we would stay again.

When entering reception 2 ladies not very friendly sending us round to another lady at the front. room a little dusty (did not complain as minor issue) under cooked kofte kebab (pink in the middle)in the bar, informed bar staff who asked if wanted another, we didnt by this time. Golfers congregated outside the window at 8am for some time.