Good breakfast, friendly staff

It's my impression that this hotel survives reviews because of its breakfast staff and night staff. The location was good (for my needs). It was also quiet on the side facing away from the street The bed was comfortable.The breakfast was good and the service was very kind at breakfast. The service at the front desk was also much more knowledgeable about customer service at night..

There was no place to sit, except out on the balcony. And no stool for my luggage. There was no refrigerated cabinet (there were no cabinets at all actually.).. And it seemed like it was against the rules to even have food in the room.The bathroom always had an unpleasant smell. The shower had one soap container that said it was good for multiple purposes, but soap inside of it was so harsh that I bought my own. However there was no place to put the soap in the shower. No shelf at all. So I had to place it and the shampoo and conditioner (that I had to buy) on the floor. I have a problem with my back and it was painful to have to bend down to get them each time I needed them. And finally, the reception staff during the day need to learn more about customer service. MY BIGGEST COMPLAINT however is that.. On the top floor the room that my child had to sleep in has a door that goes out to the roof and there is no barrier. A child could walk out and fall off! In short... Ensure that child rooms are safe! The rooms need refrigerators, especially when it's hot outside. The showers need a shelf. The reception staff during the daytime need to be kind and actually care whether people are comfortable in their hotel. And please don't make it seem like you care about the environment with all of the messaging in the room, when you don't even separate rubbish to be recycled!

Very good location, just off autobahn and near town center ,for restaurants but the room was quiet. Breakfast was also very good.

A plug for the sink so as not to waste water. Parking was a bit expensive.

friendliness of staff

low quality of the room shower in the room without a door

For overnight stay during travels it is an adequate place.

Very basic room with in room shower, instead of separate bathroom

Great value for money and comfortable location for a stopover en route. Very friendly staff and great variety at the breakfast buffet. simple yet clean rooms.

all great, only idea for improvement would be to allow a variety of drinks (from bar or a vending machine if bar really cannot provide any drinks anymore) for late evening arrivals. when we arrived the bar was closed and water dispenser for sparkling water did not work. would have appreciated a refreshment after a long drive.

Personnel polite, reactive, and efficient Location close to historical city centre

There is no separated bathroom in the room No restaurant in hotel

Great family room, tasty and varied breakfast, kind and professional staff

I need two rooms (one for me and wife and another for our daughter). But when I arrived it turned out that family room in fact a two connected rooms. So I actually got 3 rooms. But personal refused to refund the third room despite evident error due to lack of description

location

wi-fi not working for three days

Breakfast and services , great service at breakfast and great service and nice and honest people at cleaning.

On the site they are dog friendly and when you come at IBIS you find out that it is not allowed to bring with you a small dog. So at least don't write dog friendly on the site.

Amazing breakfast, close to the city center, nice and calm, friendly staff, confortable beds.

* Comfort and cleanliness. * Accommodation of a family with kids in 2 adjacent rooms connected through a door. * Good breakfast.

* An absence of parking places near the hotel entrance. There is an underground parking, but you can not park your car near the hotel doors when checking in.