Snowy Gums Smiggins
Sobre este hotel
Situado en Perisher Valley, esta encantador hotel por 402 € por noche es una fantástico elección para su próxima vacaciones. El Snowy Gums se encuentra a solo 2 minutos a pie del telesilla de la estación de esquí de Perisher y ofrece alojamiento con calefacción y conexión Wi-Fi. Cuenta con sauna.
Servicios
Cocina o cocina integrada
Lavandería
TV
Adecuado para familias
Mapa de Perisher Valley
Reseñas
3.2/5.0
Media(163 Reseñas)
Opiniones 100% verificadas9.0
Perfect location, good atmosphere, friendly & helpful staff
tv didn't work, lack of available parking
3.0
Breakfasts were sub standard.
Facilities were sub standard.
Was like the worst back packer lodge I've ever stayed in, but I paid $15 000 for a week to stay there!
Yeah, pretty much everything could have been better......
4.0
The location was good
There was no reception between 10am to 2pm, minimal staff on and the service is poor. The meals there are extremely poor
7.0
Location
Food
1.0
nothing
toilet ,so cold,
room so cold
the room door broken
the room heater broken,
the light so dark
the restaurant not food can choose,
the building so old
the cable too less
1.0
nothing
everything ..
1.0
Great location
The room was cold. The central heating did not heat the room. We informed staff who stated he may need to turn the boiler up while he continued to stay seated and not do anything. The room remained cold. We slept wearing socks, track pants and jumper and remained cold
4.0
Location is great.
Bedding configuration is wrongly described on booking.com . Reception & management blamed the error on booking.com , we booked a king room which says it has 2 double beds and a single bed. However on arrival we had one king bed. When I complained to booking.com they assured me it’s the hotels responsibility to make sure the details & bedding configuration on booking.com are correct as they have no control over what the hotel puts on here.
During our 2 day stay we walked past reception to find other people also complaining about their rooms & bedding configuration being different to what they had booked. Staff also told me a number of people had the same issue this season - however nothing has been done to fix the issue
Staff didn’t care - they were very unhelpful -
it’s seen as a “major failure” under the NSW consumer law to wrongly advertise a holiday rental / hotel room. Booking.com tried to get us a refund / partial refund however were unsuccessful- so we have now reached out to fair trading to help us rectify this issue . I suggest anyone else who has had this issue does the same !!
Besides the bedding issue - there is no parking , the tv doesn’t work , and the staff are all off chops !
Such a shame as the location is great - but a lack of care from staff and mangers .
5.0
nice staff
the money we paid for what we got . Happy to pay for what you get .
i dont know if it was Booking.com or snowy gums gauging at the price on a low demand .
3.0
location
No TV, broken light and poor service
5.0
location
bedding, heating, No fridge,
10.0
Extremely helpful staff, greatly appreciate all the assistance and willing to help attitude. We stayed over the June long weekend and I couldn’t get the car snow chains on. The Manager put them on and showed me how it is done - greatly appreciated.
The place is going through a renovation and some of the furniture and fittings need an upgrade and refurbish.
8.0
Very close proximity to the snow and it was really special being able to step out onto your own patch of snow. Staff were friendly and helpful. Generously sized bedrooms and we had our own personal mud room which was a bonus and super convenient.
We found the night time heating too warm and was unable to change the temperature. Advertised free Wi-Fi was unfortunately not working as was the coffee machine. Breakfast was nice but had limited choices and no gluten free options. Limited parking so we had to park elsewhere and hoped there would have been one parking spot per room.
7.0
clean and neat
older outdated facilities
1.0
I didn’t like anything at all about this place. The cups, mugs and glasses were absolutely filthy. The tray that were sitting on was full of crumbs and grime. It was actually really disgusting. The cups and mugs etc were also the same as if they were just rinsed and not washed. The breakfast was very poor quality. Our dinner apart from the chicken schnitzel which was burnt was actually ok.
Room was very noisy as it’s an old place and you can hear all the water running through the pipes. Our room was situated near a stairwell outside leading from the kitchen im assuming… under the stairwell there was a dingy set up with table etc and there was loads of empty alcohol bottles & cans plus cups and mugs littered everywhere. Around 1:30am we woke up to loud talking and someone shining their phone torch into our window as the curtain didn’t cover the entire window. we got up to see where it was coming from and realised it was from a few guys sitting under the stairwell drinking 😡
Our rooms weren’t serviced as stated, I had to find clean towels myself by searching for staff every day I was there. We paid for parking and we weren’t given a space as random people would park and no one knew what to do about it. The room is very run down. There was no internet and our tv did not work the whole time we were there. I was told a technician would look at it but never showed up.
2.0
No one answers the phone and there is no facility to leave a message.
The food is below average.
Our bathroom was left dirty with toothpaste all over the floor.
Powerpoints in the room did not work and had to be fixed daily
Parking has to be booked. It would have been nice to have been informed before arriving.
The dining and "lounge" area is freezing. The fire is lit too late and the room is full of smoke sending the alarm off daily.
The toilets have no soap, the hand dryer does not work and no toilet paper unless you ask for it.
No WIFI available. It was not working, however they gave a password.
TVs don't work in the rooms.
8.0
Location is perfect
Parking was a pain in the ass. Didn’t know we had to pay extra to park our cars
10.0
The hotel is fantastic staff great room great breakfast great and location
The hotel needs some signage at or near shuttle hut to show -guide guests easiest way to hotel! Maybe improve over snow pathway direct access!
1.0
No much, very bad experience.
No car parking, too noisy, music till 12am and some drunk and noisy guests screaming each other and hitting the door till almost 2am, which no one from staff did anything. Kids didn't sleep till mieddle of the night.
Very disappointing.
Shameful for a place like this.
Worse experience in a hotel.
10.0
Great location great for the snows.
A bit noisy at the corridor at night.
10.0
Awesome location. Just a stones throw from the slopes. Fantastic staff with an awesome atmosphere and always a smile on their faces. Couldn’t recommend more!
5.0
Friendly staff, very approachable and willing to help. Happily picked us up from shuttle bus and dropped us back to Skitube. Good hot showers and nice towels..
The rooms, restaurant and bar were not warm enough. Wardrobe and bathroom doors need fixing. Food and drink choice in restaurant and bar limited.
10.0
Lovely location and fantastic staff. Breakfast was nice, a shame we only stayed the night
Limited parking, booking.com ad wasn't clear regarding early purchasing of parki no
5.0
The staff were friendly, the lodge comfortable and the breakfast was good.
Smiggins proved to be the perfect location for our kids to learn to ski - lots of easy but interesting runs. Great access to snow play at the end of the day.
Due to lockdowns there was only one other group staying. Despite this, we were restricted in using the amenities on numerous occasions due to rules I expect were made for busier times eg no use of the pool tables before breakfast. The dinner was not great although the host was surprised and concerned when none of us finished our meals - we had considered going to Jindabyne for dinner the second night even though our meals were included
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Perisher Valley?
El precio medio de un alquiler en Perisher Valley es 406 € por noche. Este alquiler es 4 € más barato que la media.
¿Este hotel incluye aparcamiento?
Snowy Gums Smiggins no cuenta con aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
hotel no cuenta con piscina en sus instalaciones. A lo mejor quieres reconsiderar si la piscina es importante para tu estancia.
¿Snowy Gums Smiggins admite mascotas?
Lamentablemente, este hotel no admite mascotas. Intente buscar de nuevo y filtre por "Se admiten mascotas"
¿Con qué servicios cuenta Snowy Gums Smiggins?
Hemos encontrado 4 servicios para este alquiler. Esto incluye cocina o cocina integrada, lavandería, tv y adecuado para familias.
Explore alquileres de vacaciones en Perisher Valley
Descubre todos los alquileres en Perisher Valley
4.8
Destacado(3 Reseñas)Condominio
en Perisher ValleyLodge Chalet 15 - The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
4.5
Excelente(115 Reseñas)Albergue natural
en Perisher ValleyBoonoona Ski Lodge
Acceso a pista de esquí · Aire acondicionado · Internet o Wi-Fi
€€€€
4.7
Destacado(10 Reseñas)Hotel
en Perisher Valley4estrella
Marritz Hotel
Acceso a pista de esquí · Piscina · Cocina o cocina integrada
€€€€
4.1
Excelente(280 Reseñas)Hotel
en Perisher Valley3estrella
Perisher Manor Hotel
Acceso a pista de esquí · Cocina o cocina integrada · Internet o Wi-Fi
€€€€
Condominio
en Perisher ValleyLodge Chalet 28 - The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
5.0
Destacado(1 Reseña)Condominio
en Perisher ValleyCourtyard Loft 13 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
4.2
Excelente(36 Reseñas)Albergue natural
en Perisher ValleySwagman Chalet
Acceso a pista de esquí · Internet o Wi-Fi · TV
€€€€
4.3
Excelente(6 Reseñas)Albergue natural
en Perisher ValleySalzburg Apartments
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
4.5
Excelente(74 Reseñas)Hotel
en Perisher ValleyEiger Chalet
Acceso a pista de esquí · Cocina o cocina integrada · Aire acondicionado
€€€€
4.0
Buena(23 Reseñas)Albergue natural
en Perisher ValleyKooloora Lodge
Acceso a pista de esquí · Internet o Wi-Fi · Balcón o patio
€€€€
5.0
Destacado(1 Reseña)Condominio
en Perisher ValleyLodge Apartment 20 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
4.7
Destacado(25 Reseñas)Albergue natural
en Perisher ValleyValhalla Perisher
Internet o Wi-Fi · TV · Adecuado para familias
€€€€
5.0
Destacado(1 Reseña)Condominio
en Perisher ValleyLodge Chalet 14 - The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
Condominio
en Perisher ValleyLodge Apartment 24 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
Condominio
en Perisher ValleyApartment 3 and 4 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · TV
€€€€
5.0
Destacado(1 Reseña)Condominio
en Perisher ValleyFamily Chalet 35 - The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
4.5
Excelente(1 Reseña)Condominio
en Perisher ValleyCourtyard Loft 12 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
5.0
Destacado(1 Reseña)Condominio
en Perisher ValleyFamily Chalet 34 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
Condominio
en Perisher ValleyFamily Chalet 32 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
5.0
Destacado(1 Reseña)Condominio
en Perisher ValleyLodge Chalet 16 - The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
Condominio
en Perisher ValleyFamily Chalet 27 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
Condominio
en Perisher ValleyFamily Chalet 29 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
5.0
Destacado(Sin reseñas)Condominio
en Perisher ValleyLodge Chalet 17 The Stables Perisher
Cocina o cocina integrada · Internet o Wi-Fi · Balcón o patio
€€€€
Condominio
en Perisher ValleyLodge Apartment 22 The Stables Perisher
Cocina o cocina integrada · Balcón o patio · Lavandería
€€€€