Everything right from the hospitality and care was excellent. The ambience was super and the food was way too delicious. The staff are very polite and docile. The experience of stay here is beyond praises. I highly suggest people to stay .

Location is good

Poor breakfast. Only helpful person was Dinesh

The resort is a esthetically designed and located at the top of a hill. The staff is very friendly and helpful. Food and facilities are really good. Worth a visit!

The resort has too may stairs and no lift. Will be very tough for elders and people with knee problem

Location is superb. Rooms are spacious. Heritage look is very nice.

Food options could have been more. Staff at restaurant is quite helpful but need more professional training.

courteous staff

nill

The staff go way above and beyond to help make your stay more comfortable, whether it's running over with an umbrella when it starts raining, packing you lunch for the road and more.

Resort Location, Staff members were friendly, Fantastic Host, Cleanliness everywhere.

reminded us of an old fort and the service was good, staff friendly and helpful

nothing

majorly everything

accessibility of cabs

Location and view from the property were nice.

The property is run like a OYO room although the charge rate is that of a luxurious hotel. I and my wife got food poisoning after having breakfast on the last day. The staff is well-meaning but untrained. The interior of the rooms is underwhelming and nowhere looks like that of a 5-star hotel.

LOCATION - The location is really good. The views and vistas are beautiful. The sit outs of the hotels and the restaurant location overlooks the valley and gives a glimpse of the lake. However be prepared to walk uphill quite a bit because the property is on a hill and senior citizen will find it tough

STAFF - The staff was unhelpful, sometimes to the point of being rude. The service was slow, both at the restaurant as well as the sit out near the pool. Be prepared for your order to take min 45 mins or being forgotten entirely. Upon being served lukewarm coffee twice, we asked to speak to the captain. There wasn't any available. The lady serving us said "coffee is served like this only here" When asked for Aloo Paratha during breakfast, we were served without the usual accompaniment. Which was okay. But when we pointed out that it's usually served with pickle, the waitress asked "who has pickle with Aloo Paratha?" This was rude and left us wondering why has the hotel employed such people and not given them basic Training. There were many other instances where order was late, serving spoons missing, forgotten to give salt upon asking twice for it. POOL - There are no changing rooms or showers near the common pools. FOOD - The food is tasty but breakfast options are too few and not diverse enough. You'll get better options if you drive down to a nearby Dhaba. Coffee lovers, you will only find Nescafe here. No espresso or coffee machine. This was doubly disappointing for someone like me who prefers a proper cup of coffee in the morning and was served lukewarm Nescafe (which was too strong and bitter) twice. GENERAL - No buggy or assistance is available for senior citizen to be taken from point A to B. For a large property of with tough terrain this is a must. One of my aunts never could leave her room due to this problem. You can get lost in th property because there are zero signs or directions on the property.

excellent location and staff

The Staff was Courteous , and food was good

hard to think

location is good food is ok but so many strict rules it’s look like hostel not a hotel

very beautiful view. extremely courteous and helpful staff

can increase food variety

Location and Staff

Everything was great and we enjoyed the service and hospitality