Bebek Anom is good

Corridor is dark

Very clean place, nice breakfast... very nice and clean environment in front of the hotel... Listening to the Qur'an while walking in the corridors of the hotel made me very happy. I felt myself in a very happy and peaceful environment. Those feelings can not be told, but they are experienced.

I arranged the hotel from booking.com. But when I came to the hotel, the person at the reception said that he could not see my order on their computer. The receptionist who said that they could not give me a room at 12 o'clock at night said to me; We can refund your money. I replied to them; I have a booking confirmation email in my hand and I got very angry saying how could you not accept me and my family at midnight. At the end of the story, they gave me a room, but they made me very tired in front of the reception at 12 am when I was tired. The hotel's computer system needs to be professionally rearranged. More professional staff should be put at the reception of such a nice hotel.

i barely cant tell which part i pleased with the hotel

overall the hotel was not fair to get 4 star, as the lobby toilet was dirty, dark, flush not properly use, the floor wet. the room, dark, no lamp on bedside. My AC was broke, i need 2 times to call technician. 1 of 4 pillow was bad, the towel need to be replace. i can get a better hotel downtown with the same price, fyi. such a dissapointed, i was with my whole family (3 family)

Such a disappointed which i stay for 5D4N, i deserve good facilities i can pay the same amount for better hotel downtown

Elevator too slow, the smell of the carpet hall was bad, toilet at lobby was wet, dark, dirty, the flush not work well -> not represented as 4star hotel. Towel was old, room is dark (there's no desk lamp at bed side), the AC was broke (need twice to call technician to fix it) I have to wait until 5pm to get room, the reason because all room fully booked (staff should anticipate this, the reservation had came days before, they can prepare, not become excuses)

A large, well run facility that caters to Muslims. Although the building and furnishings are older, with refurbishing, it will get a higher rating

staff

air con super noisy had to turn it off to be able to sleep. same for mini bar fridge.

location strategic... easy to access from every where

Nothing

Everything The stuff didn't speak English at all.......at 4 star hotel??? Come on, man. There was a girl named Dhalia she tried to say few English words but no chance. Also, she was a very rude and nasty young girl. She thought if she was pretty, she could say and do whatever she wanted to do. There is a trick. The hotel outside looks okay but as soon as you get I to the reception area the problem starts. Thr concierge and bellman are very, very lazy, and they even didn't even pay any attention. we are a group of people with kids and stuff and with many luggage whichcqas do heavy. We had to take care of our luggage or selves. The entire I terror is creepy like a haunted house very, very dirty and not smelly but stinks everywhere hallways and rooms as well. If you're cou ti g on breakfast you better go outside for cheaper fresh and more delights stuff than at their restauran. There wasn't anything really what we could like, and we were a mix crowd Indonesian and Americans. So........don't recommended this hotel to anyone. The hotel shouldn't call it self 4 star but guest house 1 star