The room next door was very loud at 12:30am! I had to call the front desk to notify them. They did and went quiet straight after. The front desk staff is efficient, and welcoming.

I ordered in room dining. Chicken rice and lemon cheese cake. The chicken was very dry, like they had microwaved the chicken. The cheese cake tasted like it's been in the fridge for too long. But it was late, and that was the last order. So I ate them.... woke up and vomited at night. That was a disappointing experience.

The hotel was very nice. Everyone that we encountered was accommodating and helpful. We arrived early and wanted an early check in. The front desk accommodated us without charge but wanted us to write a review first before even experiencing the hotel. The room did have some issues that were resolved quickly but they were issues. For example the shower knob was broken and we couldn’t turn off the rainfall shower. The was room was very hot all the time and we finally asked on the last night for them to check it. They made some adjustment and it cooled off. Also our tv stopped working , again they replaced it right away. Other than that it was fine. The breakfast buffet is amazing and had many selections.! The location of the hotel is perfect and we had a great view of the Han River and it’s about 1 mile from the dragon bridge. The Han’s market is maybe a 7 minute walk and there is a Starbucks right next door. Overall I would probably stay there again but I really didn’t like how they asked me to write a review BEFORE actually experiencing or seeing the room. Oh and if you’re looking for good Vietnamese food I highly recommend An Thôi which is on the same street about 10 minutes down on the right. The food is delicious!

They asked me to write a review BEFORE I even got to the room in exchange for early check in

The hotel overall was great, just as I expected of a Hilton. My room was large and very comfortable. The breakfast was excellent with a wide choice of foods. The staff were very nice and tried very hard to make my stay enjoyable. The pool was small, but still comfortable to relax by.

The staff could have been better in a couple of things. My check-in experience was confusing and took too long. Staff during breakfast were efficient, but it took too long to get a 2nd coffee while eating. Overall, these were very minor things.

無し。

エクゼクティブラウンジの料理が今まで宿泊したクラブアクセスできるホテルの中で最低だった。

Nothing

Let me start by saying, the practices at this hotel is extremely unethical. They took a deposit that was way larger than the amount that we were supposed to be charged the day we arrived, okay no worries.. I can appreciate this. On the day we checked out, I was advised they would deduct our stay amount from the deposit.. this was not done. They asked for my card, I asked why? You have my deposit? He said in order to release the remainder of the deposit to you. I asked very clearly, so you’re not going to be charging me? They said to me, no definitely not. I get to the car, and sure enough.. they charged me $1000AUD. I was told I would receive my funds back in 1 month because it’s an Australian bank, after multiple complaints, they agreed to contact their back to release our deposit back to us in full within a few days (which I still haven’t received back). Not to mention I paid $60AUD for a broken iron that was not damaged by us because I couldn’t be bothered arguing with the staff any longer. Absolutely horrendous, I then received an apology letter for the error on Hilton’s part. You’d think, being such a large company with a big name, these sorts of practices would not occur. They would have not corrected their error, if I had not checked my bank transactions. Absolutely dodgey, would not approach with a 10 foot pole.

Choices ok, taste average.

One of the room phone was not working. A portion of the PU on the bed headboard was peeled off. Quite unsightly. Not the standard I expected from Hilton.

ローケーションがよかった 部屋の見晴らしがよかった 部屋も清潔であった

特に感じなかった

Room was good common areas dated