- staff members were very helpful (FIVE STAR) - closer to US embassy (less than 3kms) - we have stayed over our check-out time, they have accommodated our request to - once again they were very accommodative

- rooms where we stayed did not have ventilation - since smoking is permitted, rooms felt very stuffy when we went in - feel a little pricey for the stay

Rooms , Location and Staff are good,

All good

Staff was polite

Location, network, wifi and cleanliness

Very near to my neice home

There is no power for 2 days No back up for power ex generator or UPS Inverter

This hotel is the worst stay I have ever had in my life. I took my parents for their visa appointment. They stayed in a hotel for the first time. For the starters, I booked my room for 3 people. They showed king size big room while booking but actually they gave me small room for 2 people and mattress on the floor for 3rd person. That room had cockroach infestation. I requested for cleaning but they did not do it in the morning. Next day, there was some electricity problem in that hotel, power outage for more than 4 hours. I can understand that might be a sudden situation, but We stayed in dark, hot and humid room. They did not even have any electricity backup generator. All customers were angry and shouting in staff. Staff did not come to check on us, we had to ask for everything. Then I requested them to give room with window and some outside light, they gave big room. But that room had the worst cockroach infestation than previous room. On my request, they cleaned room and applied HIT cockroach pesticide in the room, but there was still huge infestation. Cockroaches all over bed, sofa, bathroom. I was embarrassed in front of my parents. I requested them for refund and reduce the charge due to so many issues, but they reduced only 800 Rs. This is the worst place, I can not imagine welcoming any foreign guest in such hotels, that place should be reviewed whether it should be licensed to run as a hotel for tourists. Only good thing was their staff. Staff was helpful and polite. Their staff is good but need to be proactive. Though Staff immediately acted on all my requests, but they were not proactive. They should have cleaned room and make sure the guest has comfortable stay.

Hygiene, cockroach infestation, food hygiene, no eldecticity back up, water heater was not good, no clean sheets