The rooms were clean, and the property was clean

Location in the highways around there a little bit difficult maneuvering

The building and the organization of this property were just fine. I had many issues though however involving the staff and the way they handled a matter involving my identity and an ongoing issue I am having involving Identity Theft from a organized group of people operating around Orlando and the surrounding areas. I offered a means and proof along with a well documented and very prepared booking at the property for the Manager ( a hispanic woman). However she chose to react in a very unscrupulous manner and to call into action despite my professionalism regarding the matter, my booking, rewards and banking now being in a bad state from the booking that was paid and non refundable. This woman is without a doubt involved in this organized system of digital and physical moving parts and fixed people and assists them with taking advantage of people's identity and banking info manipulating the computer records system and rewards system to change bookings and help out those committing the fraud.

The building and the organization of this property were just fine. I had many issues though however involving the staff and the way they handled a matter involving my identity and an ongoing issue I am having involving Identity Theft from a organized group of people operating around Orlando and the surrounding areas. I offered a means and proof along with a well documented and very prepared booking at the property for the Manager ( a hispanic woman). However she chose to react in a very unscrupulous manner and to call into action despite my professionalism regarding the matter, my booking, rewards and banking now being in a bad state from the booking that was paid and non refundable. This woman is without a doubt involved in this organized system of digital and physical moving parts and fixed people and assists them with taking advantage of people's identity and banking info manipulating the computer records system and rewards system to change bookings and help out those committing the fraud.

It was a good location between the attractions and the airport. Channel was very helpful helping us secure our same day reservation. The property was quiet, the rooms spacious, and there was nice pool for the kids. We loved cucumber mint water in the dispenser in the lobby, was nice refresher after a hot day.

Room set up with equipment like fridge microwave and utensils and more++++++more. I’ll look for this hotel first before any other. Comfortable, quiet and breakfast great. Make me happy always please.

Modern building, good security scanner access, pool, good waiting lounge, fire place response (show care for the customers) and to name a few.

Clean friendly and welcoming staff

This was the cleanest and best appointed hotel I’ve ever stayed at. The complimentary items in the room were all a traveler needed. I especially appreciated the almost full size refrigerator/freezer. The sheets and pillowcases were super smooth and the bed and pillows were very comfortable. I honestly thought this was a brand new hotel and I was the first guest to stay in my room. Breakfast was good and I had no trouble finding a place to eat. There was a good variety of items to eat and drink, they were displayed nicely, and what I chose was fresh. The dining area, and various display cases and appliances were clean and well placed.

While quite adequate I believe the quality of eating utensils could have been better. The knives and forks seemed a bit flimsy and I struggled at times to safely cut some of the food. During the peak breakfast hours the two waffle machines could not keep up with the demand. Three machines would have decreased the waiting time and four would have eliminated the line of people waiting to use them.

Very good thank you for everything

Very nice very good

Nice staff, quiet. Great location.

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