I had a death in my family and I forgot that I booked a room. I was in such a state of grief it totally left my mind that I even had that trip planned. I asked for a refund and was told flat out no way. I find this in human. I'm just a person trying to get through a very hard time with a limited income. That trip was supposed to be for me and my son.

location

fireplace didn’t work, washer was moldy. the pressure I’m both showers weren’t strong enough. the fridge door doesn’t shut tight

No breakfast

Window blinds and carpet could be replaced

Nice facility

The condominium staff themselves seem to be unreasonable when it comes to natural disasters. The wildfires in Oregon made us evacuate, but when we called to reschedule or cancel the condominiums were not willing to refund. We ended up going just so we didn't eat almost $800. This was not a Booking.com policy. The facility was nice, but not sure I would stay again just because of the unwillingness to refund when our family was already facing super stressful times.

We liked that it was clean, cozy and for the most part pretty quiet. Pictures did the place justice

It was a little stuffy in the condo, a fan or two would have been nice. The back door was a little hard to open. It would have been nice to have some chairs on the back porch. The dishes were great, large variety but noticed that some of them were put away dirty so we had to wash them off and clean before we used them.