Generally a good experience. Enjoyed the air hockey and football.

Needed a shovel with the new snow that arrived.

Wonderful location, lots of room for all of us, plenty of bathroom space but grill could have been bigger and kitchen could have been better stocked cooking utensilwise. People who greeted us were friendly and helpful.

Your property exceeded our expectations and we loved it!! The only thing we would suggest is a larger grill!! Otherwise it was perfect! all members we encountered were awesome!! again the group at Sand County where we pick up our keys were the BEST!!!

Nice house able to comfortably fit 10 adults, provided you are not opposed to futons or couches. A few of the amenities listed didn't work very well (air hockey table and mini fridge in basement). The cleanliness of the property was poor. We didn't go out of our way to clean it beyond what it looked like when we showed up, so not sure if that is going to come back to bite me or not. But I'm not cleaning floors, walls, and ceilings from the many stains and dirt piles that where there when we walked in. If I had a toddler this place would be a no-go. Another bit of concern was the property was very reluctant to give useful information prior to me actually being there. Inquiries of the rentals actual address and what the late check-in process was were met with unnecessary resistance. There are situations where planning itinerary is dependent on where homebase is. Also, traveling from far away may lead to unexpected delays where the last thing you want to add to you plate while driving is, "call us if you think you will be late and we'll cover the process then". Between the cloak and dagger information, the rental office looking terribly decrepit, and the employee literally sleeping when I arrived to check in, I did not have high hopes. But, again, it fit our needs and was comfortable enough for adults. If you are going to stay with family and chores, there are certainly nicer and cleaner places you should look to. If you are just using it as homebase for adults, it'll do...but still keep your options open. I would gladly paid a bit more for a better (cleaner & professional) location.

Nice house able to comfortably fit 10 adults, provided you are not opposed to futons or couches. A few of the amenities listed didn't work very well (air hockey table and mini fridge in basement). The cleanliness of the property was poor. We didn't go out of our way to clean it beyond what it looked like when we showed up, so not sure if that is going to come back to bite me or not. But I'm not cleaning floors, walls, and ceilings from the many stains and dirt piles that where there when we walked in. If I had a toddler this place would be a no-go. Another bit of concern was the property was very reluctant to give useful information prior to me actually being there. Inquiries of the rentals actual address and what the late check-in process was were met with unnecessary resistance. There are situations where planning itinerary is dependent on where homebase is. Also, traveling from far away may lead to unexpected delays where the last thing you want to add to you plate while driving is, "call us if you think you will be late and we'll cover the process then". Between the cloak and dagger information, the rental office looking terribly decrepit, and the employee literally sleeping when I arrived to check in, I did not have high hopes. But, again, it fit our needs and was comfortable enough for adults. If you are going to stay with family and chores, there are certainly nicer and cleaner places you should look to. If you are just using it as homebase for adults, it'll do...but still keep your options open. I would gladly paid a bit more for a better (cleaner & professional) location.

Can't mention all that we did as a family. It was great From the moment we arrive Tammy was very welcoming.

Can't mention all that we did as a family. It was great From the moment we arrive Tammy was very welcoming.

Would get it ag6

Would get it ag6

The house itself is nice. The cleanliness was definately lower than I would expect for the price we paid. Dining room chairs were stained. Bed in master was very comfortable but the other queen bed upstairs was very hard and uncomfortable. My daughter had a bug run up her leg while in one of the basement bedrooms. She thought it was a roach but they said it was a pine beetle and common because of the pine trees. Tami at the office was a gem, very responsive to our concerns! Sent the maintenance man to fix things, he was very nice. George at the office was very friendly. We were able to buy some discounted Noah's Ark tickets from the office.

Large house with room to spread out, with several sleeping spaces. Plenty of towels. Good have used extra bed linens, as there would not have been enough if all sleeping spaces had been needed. The kitchen was well stocked, but needs to be organized. It’s hard to know what you have without some level of order. Dishwasher soap was provided, but no soap for washing things in the sink. Toilet paper was provided but no paper towels. The house was clean, but the stove could have used more of a deep cleaning. Greasy knobs and grease streaks down the wall from the hood that I had to clean. The location is great and close to all the stuff. The clubhouse and pool were nice amenities as well. But, I have to know what’s up with the dryer. It’s in its own weird closet completely separate from the washer. Overall, a very pleasant stay and would recommend this property.

The rental unit that we stayed in was very comfortable and nicely set up. Every person that I dealt with was very pleasant and friendly.

This property has potential to be a place that we would frequent multiple times per year if the issues that I've mentioned are taken care of. George was great. Friendly and knowledgeable.

We had a good time. The space was a nice size for our family and comfortable overall. Good overall experience and professional.

I loved it

A little under par on cleanliness, kitchen well stocked with decent pans and dishes. Plenty of linens, cold basement no way to shut down air conditioning.

Size was perfect for all of the family, just some more attention to detail on cleanings. All excellent service, friendly and knowledgeable of area.

The house had enough room for the 8 of us to spread out if we wanted, which was great with 3 teenage boys. The beds weren't that comfortable, but doable for a week. We spent some time at the clubhouse pool and everything was very well maintained. The house was perfect in terms of location. Close enough to get to anything in the dells in 15min or less, but far enough that we were removed from the busy traffic. We would definately stay again.

We had 6 kids and was required anywhere we stay has pool and hot tub. The SpringBrook resort has 2 outdoor pools and hot tubs and an indoor pool and hot tub. We utilized these daily. House was as described, the only surprise and 3-star rating was the house is near the freeway so it's really loud if you have the front door or windows open. Thermostat was controlled by Nest so wasn't sure we could touch that but would have liked it colder upstairs (downstairs was cool). Otherwise, everything else was good. Kids played air hockey and foosball. Many appliances (e.g. downstairs TV, clocks, etc.) were unplugged so you may need to plug in stuff to get it to work. Plenty of towels and for 7 days we finally ran out of toilet paper. You'll want to bring extra TP if you plan to stay for a week, and bring paper towels/napkins if you plan to eat there.

We really enjoyed our stay we will definitely be back The office staff was great nice friendly staff

We arrived on Friday evening and the heat was turned down to 50. The house had a nest - which you'd think that the owner or management company would remotely turn on the heat. We also realized on Saturday morning that there was no heat in the basement rooms where the kids were supposed to stay. All vents were closed and we didn't have the damper tool to open any of the vents...the kids all had to sleep on couches and mattresses on the main floor. We tried calling the management company (Sand County), but after 45-minutes on hold, we hung up and dealt with the problem. To the owner...if you're going to put your house on VRBO, learn how to get it ready. To the management company...learn the same and answer your emergency line. Overall, the house was clean/nice, but the experience with no heat in 2 rooms in the basement made for an unpleasant experience.