Great Value

Todo

Nada

El personal del hotel era marvilloso, muy educados y agradables en todo momento, siempre dispuestos a ayudar. Incluyo en esto a absolutamente todo el personal de recepción, de habitaciones, de desayuno, de bar...absolutamente todos. Es una maravilla sentirse tan bien cuando se está de vacaciones. El happy hour era un must, pena que solo descubrimos que era gratuito dos díás antes de irnos. El gimnasio está muy bien equipado. El desayuno estaba muy bien, variando las opciones calientes todos los días. A pesar de estar al lado del aeropuerto, desde las habitaciones no se oía absolutamente nada. Muy buena insonorización. En general, una estancia maravillosa. MILLONES DE GRACIAS!

El aire acondicionado en el lobby está demasiado fuerte, hacía frío. El hecho de que no se usen platos normales en vez de los de papel, lo que ayudaría mucho a reducir los residuos y ser un poco más sostenibles.

Limpieza Atención al cliente

Todo estuvo bien.

Location, good price. Happy hour free.

Furniture in pool area was stained and dirty with bird debris Shower need works .

The pool bar Gym There is 2 staff members I really liked one was a young guy at the pool bar that was teaching me how to make drinks. The other one worked in the front desk. He was also young and tall and funny and he really cared about about saying good morning and smiling and having small talks with me and my family.

When asking if they had chairs and and umbrella for the beach I had to walk about 5 blocks just to get to where they had the beach club. There was a beach on the other side here it should just be a minute walk. Then I don’t know if they had bugs in the room but I was getting bite up by a lot of bugs. Then when getting a car you have to pay 16 dollars a day when it should have been added to your stay. The food at the pool bar was way to pricey. Over all I didn’t like the stay.

The breakfast was good, and staff made sure the area was well maintained. Rooms were cleaned daily and maintained well. Very close to the beach.

The pool area struggled to stay clean. There was a dialer left in the jacuzzi and staff had to be told 5-6 times before it was addressed. Children often wasted the "happy hour" snacks in and around the pool, which took a long time to clean. Staff attitudes at the pool bar were less than inviting, but the food was excellent. I would not stay here again. Cleanliness is important to me

Smelled nice, was very clean, and overall honored my late check-in.