Décoration

There’s no network and the staff was so bad

the location

- Non of the staff understand nor speaks english! - Breakfast was crap - Dark and unlit alleys

Friendly staff. The last experience was great, this one was amazing.

I can't think of anything

the room was like a sauna. needed hours to get coller when we entered the room.

Nothing

If you are reading this review because you don't know to book or no so the answer is don't book!!!!!!! 1- hotel location is so bad. 2-hotel entrance is a disaster . 3- hotel is not clean specially the restaurant. 4-no water, no tissue, no kettle , no prayer mat, no kibla direction in the room. 4- dirty mirrors and carpet in the room. 5- breakfast is so disappointing, you need to take the croissants and bread with your hand, so every one is touching by hand before you. 6-tea without hot water , and sugar without spoon ..... Iam direction to write but this is not a 5 star hotel , don't book. For staff all wants tips and all complaining that no good business, you feel you are in charity center. I give 2 stars or 3 stars hotel.

Hotel has a large and sunny pool. Rooms are spacious. Staff was generally friendly with the exception of one reception clerk who was a bit arrogant towards some of my colleagues upon checking out.

Hotel is rated 5 Star, yet there was no wi-fi coverage in the room. no tea/coffee facilities or complimentary bottles of water in the room. No information on the numbers for reception or concierge in the rooms. Room service did not answer the phone. Water pressure in the shower was weak. Hotel is on the outskirts of the city and does not have a shuttle to airport, city centre, or main conference events.

Nothing.... very bad hotel.

Waste experience with a 5 star hotel. Will never come back. I would like to refund what a paid because it's for sure not for a 5 star hotel. Hotel not clean. No water in room, no tissue, phone not working , prayer mat was given wet and with strange bad smell, phone not working, if I need reception I need to go down for reception. Dirty carpet, dirty mirrors, dirty dishes in restaurant, dirty high chair.............

Majority of the staff were very polite and accommodating. In particular a waiter called Mustapha was very helpful and went out of his way to make our stay as memorable as possible. Will be revisiting for this sole purpose. The manager of the hotel also allowed us to swim at night.

nothing.

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room spacious and nice, same for the pool

Staff, a few were nice, the rest seemed annoyed by you. A lot of stuff weren't working such as the lift to the gym or the wifi that was disastrous. The restaurant wasn't good.

beautiful hotel, clean

terrible breakfast , room service horrible, food was disgusting price of food elevate

The staff was very friendly

Very nice

disgusting hotel - definitely not a 5 star hotel!! absolutely horrible. avoid at all cost

horrible

No air conditioning in a supposedly 5 stat hotel… what a joke!

horrible

Location of the hotel is good.

Too expensive for the service provided, very bland food, noisy AC (quite old), carpet retains dust... Most of all the value was never even close to a 5 star hotel.