HARBR Hotel Heilbronn, a member of Radisson Individuals

Sören Löher, Front Office & Guest Relations, was of huge help to me in resolving a booking discrepancy with a third-party provider (a wedding website). His excellent communication throughout went above and beyond. When I arrived to check-in, it was like a reunion with a long lost friend. Sören also very graciously helped by providing translation services (from English to German) for myself and other hotel/wedding guests in placing a late night doner and pizza order, and arranging for a cab. Additionally, the breakfast service was fantastic -- both the staff and the fun robot that collected dirty dishes.

Great value and very comfortable room. A/C worked really well

Nothing

Très bel hôtel (chambre, salle du petit déjeuner, restaurant). Fabuleux buffet petit déjeuner. Et délicieux restaurant. Rivière juste à côté avec promenade aménagée , permettant de bien se relaxer. Parking pratique juste à côté si plus de place dans le parking de l’hôtel.

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Clean and comfy room and good hospitality. Easy parking and good breakfast. The hotel is 15 minutes walk from the city centre and only 10 minutes from the highway. The rooms have a good climate.

I booked a room for two persons, but it was facilitated for one. We complaint about that and when we came into the room they'd just threw blankets and towels on a chair instead of making the bed or leave towels it in the bathroom.