Diplomat Suites Hotel

Rooms were cozy and comfortable with an apartment feel. Breakfast was good. Staff was friendly and always available.

The building was a bit creepy, I believe it was getting renovated.

The location of Diplomat Suite Hotel is excellent. It is very convenient for exploring the city, with many restaurants, shops, and attractions nearby

The only thing is that the staff is very helpful. :)

Economical as compared to other properties

We had AC issue in the room.

The location is ideal if you need a place near the tourist area. The hotel is at a walking distance from 28 May metro station, and the bus to the airport leaves from the stop in front of that station. The tourist area is also close and you can walk safely. The cleaning service was really efficient. They keep the room tidy and change your towels on a daily basis. My room had a lovely view of the city, and the room temperature was fine.

Having to leave the building for breakfast around the corner. It’s super inconvenient, especially if you want to go back to your room after breakfast. I mean you basically need to get dressed for breakfast because you must leave the hotel. Another downside is that the price only includes transfer from the airport to the hotel, which is unclear in the offer description. To add insult to injury, the receptionist failed to offer a solution. When I asked for the transfer, he just said that I was confused. He didn’t even try to offer alternatives like letting me know about the bus to the airport, which leaves the station close to the hotel. Or offering to find a taxi would have been kinder. Another problem was the lack of Wi-Fi and the terrible smell coming out of the sink in the kitchen. Fortunately, the problem was fixed as soon as I reported it. Finally, the building is not as modern as other hotels. No card to access your room, but an old key, which seemed pretty safe, but still looking really old.