Barcelo Coconut Island, Phuket

Lovely setting, staff and accommodation

Nothing

Our second time visiting this paradise resort. There is something about it that makes us relax instantly. The staff is amazing, always smiling, helpful, friendly. The villas have been renovated and the walk through the lush gardens just makes is feel like paradise on earth. They have hourly service to go to Phuket, so you can easily make it your base to explore Phuket further. Our kids love going down the slide, the evening entertainment will keep you engaged- from theme nights, DJ, fire show, live band. Food options on all inclusive are decent, as well as drinks options. They have Italian restaurant you can use if you do not feel like eating the buffet. They also build a beach club - Laku, that has elevated our experience further. I cannot recommend this place enough. Safe to say, we will be coming back.

I think I am biased, as I cannot find a fault in this place.

We spent 5 nights at this lovely resort. The grounds were well maintained. It was nice having a small "private" pool behind our room. Gym was very nice. Staff friendly and helpful. Nice pools, updated facility, transport to and from the island. Extensive breakfast hot and cold options.

Slipped and fell on the "boardwalk" leading down to the restaurant. There is a steeper area and the wood slats were a little moist from the dew. Staff was apologetic. I hope they will roughen up this part of the walkway.

The location was wonderful.. beautiful beach and facility..

The service was no where close to 5 star. There are multiple occasions when we called reception from the villa and no one picked up the calls. Check in time is 2pm, our villa wasn't ready until 5pm. Room service food is served in take away containers. House keeping does not respond to calls for hours.. very limited options for food.. there are 4 restaurants but one is closed, another one is adults only.. left with only 2 options.. food taste is also very average.. nothing tastes exceptional. Fruits and salad bar in breakfast buffet are kept without any ice.. if you are late for breakfast, these are already oxidised.. need to very careful..