Three Salmons Hotel

Bed very comfortable and Double Room gave ample space. Staff very friendly and helpful. Confusion over opening times solved by recommendation from staff for local hostelry.

Broken bedside light reported on afternoon of arrival and logged but still unresolved at end of stay. Continental breakfast for part of week, Full English thereafter with no true Continental available. Opening hours, especially for restaurant(s), confusing - websites and display board contradictory.

They were very accommodating, providing a last minute room change to a room with a bath.

Location

No bedside tables, no beside lights and a free standing bath which did not invite showering.

The area, and the outside facilities.

My husband was born in Caerleon and as a child would say to himself that he would stay in this hotel one day, well I arranged it for his 83rd Birthday, what a mistake. So disappointing for him. Definitely in need of TLC, no bar open, no chef(which we were aware of) but very little staff at all, Monday and Tuesday was an absolutely close down in the hotel. We were the only guests. No handle across the bath to assist getting in and out of the bath for a shower. Surely Health and Safety requires this. The one member of staff who served our breakfast on Tuesday was very helpful and pleasant, we asked if a window could be opened in our bedroom, and was told that it was difficult, but that she would put a fan in the room for us which she did, in fact she added a fan to the one already there which made the room more pleasant for sleeping. Almost like magic on Wednesday the front doors were opened, staff cleaning and it was as if the hotel came alive. So disappointed with our stay and would not recommend The Three Salmons hotel, well at least not on a Monday or Tuesday.