Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Lovely green areas and beautiful rooms for breakfast, relaxation

Location was quite a distance from central area of Lisbon. Therefore great if you wanted to relax and rest but more difficult to manage public transport or was a taxi ride away

We stayed here for ten days - including our anniversary and a solar eclipse - and had a wonderful time. The building (a former private palace), the beautifully-maintained gardens, the refreshing pool and the comfortable bedroom were all terrific. And the very smartly dressed staff team across the whole site, with all its varied elements, could not have been more welcoming, friendly and efficient. Meals all delicious, with a special mention for the extraordinary breakfasts, which included an option for a staff member to cook an omelette to your own individual requirements. Easy to get into town via reasonably priced Ubers.

Very hard to find fault with this outstanding, quality hotel. Bit of a steep walk to stroll into town - but Lisbon is built on many hills (seven I think), so no doubt visitors will come prepared. I would have loved an opportunity to play the piano, even for a short time, but perhaps understandably this was not allowed (pity as I’d brought my own music, and play regularly for a choir). But this is a tiny point about what really is an amazing place, well worth booking.

The garden setting and beautiful palace are exceptional

The food choices are limited and quite expensive

Nous avons apprécié notre séjour dans cet hôtel. Le cadre est très agréable, calme et bien arboré, ce qui en fait un lieu reposant. Les espaces extérieurs sont particulièrement appréciables.

En revanche, plusieurs points mériteraient d'être améliorés. La salle de bain était insuffisamment éclairée, le lavabo était constamment bouché et le pommeau de douche était bruyant lors de l'utilisation. Le petit-déjeuner nous a également déçus. Les plats qui étaient censés être servis chauds étaient régulièrement froids. De plus, le service semblait manquer d'organisation, il n'était pas rare que les tables ne soient pas correctement préparées, avec l'absence de tasses ou de couverts tels que les couteaux.