Best Western Premier Alsterkrug Hotel

Lovely hotel, really friendly staff who accommodated us when our flight was cancelled and gave us the last room luckily! Really comfy beds and spotlessly clean. A lovely stay when we had a stressful situation.

I was pleasantly surprised by the quality of this hotel. The Junior Suite was exceptionally spacious, with a separate lounge area, a balcony, and a large bathroom featuring both a bath and a separate shower. Even with an additional bed in the room, there was still plenty of space. The rooms were spotless, very quiet, and the beds were extremely comfortable, making for an excellent night's sleep. The staff were welcoming, professional, and always happy to assist. The hotel's restaurant exceeded expectations, with excellent food and a lovely outdoor garden dining area that created a relaxing atmosphere. Wi-Fi was reliable throughout our stay, and overall the hotel offered outstanding value for money. Its location is also very convenient for Hamburg Airport, being only around a 10-minute drive away. Breakfast was also a good selection.

There was very little to dislike about this hotel. The only real improvement I would suggest is the addition of a complimentary airport shuttle. Given its close proximity to Hamburg Airport, this would be a valuable service for travellers. Although the hotel was very helpful in arranging taxis, a shuttle would make the experience even more convenient. I also did not see a pool but to be honest I arrived late and left early.

Large and clean room , nice view of from large windows. Very nice parking facilities upon booking.

No air conditioner, or system