Hotel Zum Goldenen Stern

Nice room overlooking the Square Lovely town, quiet but lots to see Lovely Ice Cream place next to the hotel Very good breakfast Bonus that the Lady on Reception spoke very good English and was very helpful Great secure car parking

Would have liked a kettle in the room but did not spoil the visit

Very comfortable and Prum is stunning

Pleasant accommodation on the journay to SPA. Clean.

Nothing.

Good location right in the centre. Bars and restaurants close by.

Double Room offered was v dark and unwelcoming (unlike the photos!). We upgraded to an apartment which was ok, but there was old wine left in the fridge, a hole in the bed sheet, 2 lamps had blown bulbs, the ashtray on the balcony was full of drowned cigarette ends, the glasses in the bathroom were dirty. All around the rear of the hotel are various large pots and trays full of cigarette ends floating in rainwater, presumably from staff, but all fully visible when you access the rear of the hotel and it looks disgusting. The included breakfast was OK, but what should have been hot food was barely warm, so when you place it on your cold plate it is cold food. The small cartons of butter were a month out of date. In response to the above, we were not charged for the room ‘upgrade’, but even with this gesture the hotel is overpriced. All of this is a great shame as the place is nice, it just needs someone to take responsibility for ensuring better standards.