Mercure Grand Hotel Biedermeier Wien

It was quaintly tucked away

A bit old school, Tv was not working

Staff were extremely helpful and welcoming Hotel was very comfortable

How far the hotel was from main area. Hotel was 25 min walk which was unexpected when booking

emplacement super , proche à pied du centre de Vienne le parking un réel plus la qualité de l'établissement (tenu, propreté, literie, équipements exception du débit wifi) l'insonorisation des chambres et le confort de l'hôtel la qualité du petit dej le niveau de service du personnel

le débit du wifi trop faible à mon gout le fait que lors de l'arrivée il ne m'est pas été proposé de mettre mon véhicule dans le parking puis de le décharger. j'ai du laisser la moto dans la rue, décharger celle-ci en emmenant les bagages 200 bon mètres avec des allers retours puis j'ai mis celle ci au parking, parking à partir du quel via des escaliers ont accède directement au pied de l'hôtel

Great location, charming building and friendly staff. Room was at least clean.

The sprawling building meant that there wasn't really a lobby area for drinks and to meet colleagues. It was not hot during our stay so can't complain about the lack of aircon. However the room and bathroom were extremely dated. The lavatory had a orange stain in the pan and shower although functional and worked well was also very dated, The TV was too small to see from the bed and there are no power sockets by the bedside - just an antiquated pushbutton (non-functioning) radio which i haven't seen in hotel rooms since the 1990s! The mini kettle overflowed when boiling and there are again no power sockets by the minifridge where the kettle is located. No blanket on thin duvet so my wife was cold all night. Really didn't feel it was value for money.