Sercotel Porta Barcelona

The good things about this place are the staffs. They are so attentive. The room we stayed has a lot of space, the hotel is located in the safe area and that's it for the good part of the stay.

The location is like traveling from another province if you want to get to the main attractions in Barcelona. You have to take the bus and the buses were not on time at all. So it took almost 1.5 hours to go to the heart of Barcelona each way and it was a bit tiresome after two days. And cleanliness could have been improved too. The walls were thin you can hear baby crying and people chatting all the time. There's construction going on while we stayed and when we came back to the room early, we were almost deaf from the noise we couldn't hear each other talking.

Not far from where I wanted to be

Staff interactions not always good. We returned to this location because our previous stay was good and we had made a similar booking for one more week. But this time we were given a room with no coffee maker and no adjustments were made to compensate either. It would have been nice to let us know when we made the booking that things would be different than our last booking.

Excellent. Everything was perfect! Room size, facilities, WiFi, location and so on.

Simply nothing

Good room and good price

We arrived 14:35 and were told we had to get ¨in line¨ to check in. As the lobby was full of people, I asked how do you keep track the order of when people arrived. Then we were told, no check in before 15:00! Apparently everybody was waiting till 15:00 to be allowed to check in, never had an experience like that. Normally they see if the room is ready and if yes they check you in. But not in Sercotel. So the lobby is full with people so I asked a barman, who completely try to ignore me, if the bar was open. No it was not. STRANGE the hotel keeps a lobby full of people waiting and they do not have an operatin bar???? So we went outside to a bar in the neighbourhoud and came back an hour later.