Creta Palace, A Resort to Live

The facilities are fabulous, clean and well maintained. The pools are amazing and the sunbeds the most comfortable. The staff were warm and friendly. And you really can walk straight onto the beach.

The main restaurant is chaos. The food is to a good standard and there is a lot of choice but we ended up queuing every day for up to 20 minutes to get a table. There are plenty of restaurant staff but all doing different jobs with hundreds of guests so it is far from a five star experience! We looked at booking one of the other restaurants on site but you get a €20 credit per person if you’re on half board and the restaurant prices were stupidly expensive. Also, not all of the other restaurants are open every night and as we were only there for 4 nights we couldn’t get to the restaurant we wanted to try. Discussed all this with their F&B manager before we left but it’s clearly not a new issue.

The staff is incredibly friendly, attentive, and welcoming. I also love the dress code—it adds a nice touch to the overall atmosphere. The meals are excellent, with plenty of variety, and everything throughout the resort is impeccably clean. A beautiful place to slow down, enjoy yourself, and truly live the #ResortLife.

We really loved the staff everyone was incredibly attentive, kind and always ready to help with anything we needed. The staff truly made our stay feel special and incredibly pleasant. The hotel itself is very clean, has a lovely atmosphere and everything you need for a relaxing holiday. There are also great areas and activities for children, which was very important for us, including lunch options for kids and an evening entertainment programme every day. It’s a wonderful hotel for a family holiday.

The only small downside for us was that the mattresses and bed linen were not very comfortable. Apart from that, everything was great.

La gentillesse des gens.

Le rapport qualité prix ne correspond pas. Notre chambre était vieillotte et sale.